528244 - Getting Blank Page

Status: RESOLVED WORKSFORME

(Core :: General, defect)

Description

[thirupathy]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5

Getting blank page while accessing the above url . If we refresh 2 or 3 times , the page gets loaded. We have used the same source code for "IE,FIREFOX". But we are facing problem only in "FIREFOX-3.5" versions. In IE the above url is working fine.

Reproducible: Always

Steps to Reproduce:
1.Refreshed 2 or 3 times
2.then the page gets loaded
3.doesn't get error in the Tools--> Errorconsole.

Comment 1

[Daniel Veditz [:dveditz]]

You may get more diagnostic help from forums on http://support.mozilla.com/

Comment 2

[Daniel Veditz [:dveditz]]

When I load your page with JavaScript disabled it opens instantly. With JavaScript it took quite some time, but I can't reproduce your problem (it did load just fine).

You should look into help on optimizing your website for faster loading. Do you really need all the script? Even if you do there are ways to load it that will have less impact.

Comment 3

[thirupathy]

Hi Daniel Veditz,

Thanks for your support. I need all the script used. Could you provide the details. So that we can optimize the java script for better performance.

Comment 4

[Ria Klaassen (not reading all bugmail)]

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.6pre) Gecko/20091104 Shiretoko/3.5.6pre

Yeah, I can reproduce it. After the third reload I get a white page. Also with Namoroko.

Comment 5

[thirupathy]

So , how we can fix this problem. Any suggestion will be appreciated.

Comment 6

[Ria Klaassen (not reading all bugmail)]

A minimal testcase is often needed: https://developer.mozilla.org/en/Reducing_testcases
Sometimes a regression range can indicate to a possible cause: http://quality.mozilla.org/documents-home/bugs-docs/bug-triaging-guidelines/finding-regression-windows

Comment 7

[thirupathy]

HI All,

Is the above fixed in the new version firefox-3.6

Please reply anyone ....

That will help to use in our website.

Comment 8

[Tyler Downer [He/Him]]

Um, you haven't provided the information we had asked for (testcase, regression range, etc) so how could have fixed it?

Comment 9

[(mostly gone) XtC4UaLL [:xtc4uall]]

Is this still an Issue?
I fail to repro on a recent Trunk Build and Fx 3.6.9.

Comment 10

[Mounir Lamouri (:mounir)]

As XtC4UaLL, I can't reproduce this in 3.6 and trunk. Marking resolved.
Feel free to reopen if you still can reproduce it.

Comment 11

[Joshua Mitchell (Inactive)]

Issue is resolved - clearing old keywords - qa-wanted clean-up