529293 - Installation of Addons does not move user to addons manager

Status: VERIFIED FIXED

(Firefox for Android Graveyard :: General, defect)

Description

[Aakash Desai [:aakashd]]

Build Id:

Mozilla/5.0 (X11; U; Linux armv7l; Nokia N900; en-US; rv:1.9.2b3pre) Gecko/20091116 Firefox/3.6b4pre Fennec/1.0b6pre


Steps to Reproduce:
1. Go to Mobile AMO ( https://addons.mozilla.org/en-US/mobile )
2. Select a recommended add-on to install
3. Wait for Installation to be complete

Actual Results:
The user stays in the browser window.

Expected Results:
The user should either be given a notification to restart to complete the installation or be moved to the Addons Manager which has the notification already popped up.

Comment 1

[Mark Finkle (:mfinkle) (use needinfo?)]

The desired behavior is to allow the user to click the "Add-on Installation" alert popup, which would take them to the add-ons manager

Comment 2

[Aakash Desai [:aakashd]]

If that's the case, then this dialog pop-up should persist until it or the options button is clicked. It's not entirely discoverable that it would be the intended behavior due to two factors:

1. Firefox on Desktop brings up a notification within the opened Add-ons Manager
2. The download complete, new tab opened and other such dialogs within the browser pane/window only disappear when clicked. So, the user will believe that the dialog will either go away when not touched.


I feel that we should move the user to the Add-ons Manager after installation as their intended behavior is getting and then using the add-on and restarting the browser will be the fastest way to that.

Comment 3

[Mark Finkle (:mfinkle) (use needinfo?)]

Attachment: patch

Jump to add-ons manager when "Add-on Install Finished" alert popup is clicked

Comment 4

[Mark Finkle (:mfinkle) (use needinfo?)]

(In reply to comment #2)
> If that's the case, then this dialog pop-up should persist until it or the
> options button is clicked. It's not entirely discoverable that it would be the

The popup alerts should not persist until click - that is annoying and defeats the purpose of the popup alert.

> intended behavior due to two factors:
> 
> 1. Firefox on Desktop brings up a notification within the opened Add-ons
> Manager
> 2. The download complete, new tab opened and other such dialogs within the
> browser pane/window only disappear when clicked.

Huh? Are you sure. All of those popups should disappear on there own

> I feel that we should move the user to the Add-ons Manager after installation
> as their intended behavior is getting and then using the add-on and restarting
> the browser will be the fastest way to that.

Moving the user away from the web content is troublesome. It's hard to guess their intentions and moving them away could be the wrong choice which is a bad experience too. What if they are installing multiple add-ons and want to restart only once? Letting the user touch a popup to jump to the manager seems like a good compromise.

I can change the string used in the alert to tell the user that a restart is required.

Comment 5

[Aakash Desai [:aakashd]]

> Huh? Are you sure. All of those popups should disappear on there own

Aye, sorry about that. I forgot to add that they do disappear.

> Moving the user away from the web content is troublesome. It's hard to guess
> their intentions and moving them away could be the wrong choice which is a bad
> experience too. What if they are installing multiple add-ons and want to
> restart only once? Letting the user touch a popup to jump to the manager seems
> like a good compromise.
>
> I can change the string used in the alert to tell the user that a restart is
> required.

You're completely right about moving a user away from web content... especially when they're dealing with an experience that's geared toward single-window and not multi-window usage. Something like your idea of adding a string in the post-installation-workflow would work well enough to help the user understand what to do next.

Comment 6

[Mark Finkle (:mfinkle) (use needinfo?)]

Attachment: patch 2 (adds a 'restart' string)

Comment 7

[Mark Finkle (:mfinkle) (use needinfo?)]

Comment on attachment 412901 [details] [diff] [review]
patch 2 (adds a 'restart' string)

Adds a "Restart required" message to the alert

Comment 8

[Mark Finkle (:mfinkle) (use needinfo?)]

pushed:
https://hg.mozilla.org/mobile-browser/rev/8627cdc659e4

Comment 9

[Aakash Desai [:aakashd]]

verified FIXED on builds:

Mozilla/5.0 (X11; U; Linux armv7l; Nokia N900; en-US; rv:1.9.2b3pre) Gecko/20091118 Firefox/3.6b4pre Fennec/1.0b6pre

and

Mozilla/5.0 (X11; U; Linux armv6l; Nokia N8xx; en-US; rv:1.9.3a1pre) Gecko/20091118 Firefox/3.7a1pre Fennec/1.0b5