529870 - installing camino 2.0 from browser prompt deletes a chunk of saved passwords, bookmarks, and browsing history

Status: RESOLVED INCOMPLETE

(Camino Graveyard :: Bookmarks, defect)

Description

[nina]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en; rv:1.9.0.15) Gecko/2009102617 Camino/2.0 (like Firefox/3.0.15)
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en; rv:1.9.0.15) Gecko/2009102617 Camino/2.0 (like Firefox/3.0.15)

when starting camino this morning, a window prompt appeared encouraging me to update to camino 2.0. i clicked the 'install' button and let the browser do its thing. when the install finished and a new browser window appeared, i was dismayed to find that over half my bookmarks had vanished.

Reproducible: Didn't try




i do not have any themes installed, and the only plugin is Firetabs. as for software that was running whilst the camino installer was working, firefox and netscape were open in the background.

Comment 1

[nina]

...and on poking around further, i find that saved passwords and browsing history have also gone out the window.

Comment 2

[Smokey Ardisson (offline for a while; not following bugs - do not email)]

Do you see any information in the Console.log (in /Applications/Utilities/Console.app) from around the time of the update?

If you haven't restarted Camino again after this launch, you should be able to recover your bookmarks from the bookmarks.plist.bak file in your Camino profile (~/Library/Application Support/Camino).

Comment 3

[nina]

here is the console log for the time just before and after camino 2.0 updating:

11/19/09 10:24:19 AM	Camino[782]	Warning once: This application, or a library it uses, is using NSQuickDrawView, which has been deprecated. Apps should cease use of QuickDraw and move to Quartz.
11/19/09 10:27:05 AM	Camino[819]	-deltaZ is deprecated for NSEventTypeMagnify.  Please use -magnification.
11/19/09 10:28:29 AM	[0x0-0xf00f].org.mozilla.firefox[125]	Debugger() was called!
11/19/09 10:30:37 AM	Camino[819]	*** WARNING: Method selectRow:byExtendingSelection: in class ExtendedTableView is deprecated. It will be removed in a future release and should no longer be used.
11/19/09 10:49:03 AM	[0x0-0x91091].org.mozilla.camino[819]	### MRJPlugin:  getPluginBundle() here. ###
11/19/09 10:49:03 AM	[0x0-0x91091].org.mozilla.camino[819]	### MRJPlugin:  CFBundleGetBundleWithIdentifier() succeeded. ###
11/19/09 10:49:03 AM	[0x0-0x91091].org.mozilla.camino[819]	### MRJPlugin:  CFURLGetFSRef() succeeded. ###
11/19/09 10:49:46 AM	Camino[843]	*** WARNING: Method selectRow:byExtendingSelection: in class NSTableView is deprecated. It will be removed in a future release and should no longer be used.
11/19/09 10:59:01 AM	com.apple.WebKit.PluginAgent[857]	Debugger() was called!


i'll remember the tip about recovering files before restarting a freshly-installed app...

Comment 4

[Stuart Morgan]

I'm not sure how partial bookmark loss could happen; if the file were damaged, then it would generally not be recoverable.

Passwords being destroyed is next to impossible though. How did you determine they are missing? Have you checked in Keychain Access?

Comment 5

[nina]

I only know that the day before, the bookmarks were there, and then they weren't after Camino 2.0 was installed. The laptop hadn't crashed or done anything weird in the interim.

I found out that the passwords were missing when I had to re-log into a couple of sites, and opened Keychain Access to see what was going on. I'm talking about internet account passwords, mind you; not actual system or other software passwords.

Comment 6

[Chris Lawson (gone)]

Stuart, is there anything else we can do to troubleshoot this, or is it basically just "well, this happened once, but nobody has any idea why"?

Nina: sorry we haven't been able to make much sense of the issue, but sometimes, that's how computers are :(

Comment 7

[Stuart Morgan]

The latter; there's nothing in the logs and I still can't think of any conceivable explanation that involves a Camino bug (although I can't really think of much even outside of Camino). We don't delete passwords except in extremely specific cases, passwords and bookmarks are stored in wildly different ways, and the code in Camino has nothing in common.

Comment 8

[Chris Lawson (gone)]

I'm OK with calling this INCOMPLETE, then.

Nina, if you ever see anything similar when upgrading via the automatic update prompts, please feel free to re-open this bug and explain what happened.