Status

()

Firefox
General
--
major
RESOLVED INCOMPLETE
8 years ago
7 years ago

People

(Reporter: westor, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [CLOSEME 2011-1-30])

(Reporter)

Description

8 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; el; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2 (.NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729) FBSMTWB MRA 5.5 (build 02842);
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; el; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2 (.NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729) FBSMTWB MRA 5.5 (build 02842);

I try to install an firefox addon that i have already instal it and when i use the restart button after the restart complete the firefox stucks and i close it from the CTRL + ALT + DEL when i start the Firefox 3.5.5 i saw that the addon is installed once so that is good but it stucks when pressing the restart button 

Reproducible: Always
(Reporter)

Comment 1

8 years ago
I try to install an firefox addon that i have already instal it and when i use the restart button after the restart complete the firefox stucks and i close it from the CTRL + ALT + DEL when i start the Firefox 3.5.5 i saw that the addon is installed once so that is good but it stucks when pressing the restart button
Group: core-security
(Reporter)

Comment 2

8 years ago
Tue extention was Flagfox 3.3.18 i try it on Ad block and instal it when restarting the extention was once installed
It's a little bit unclear what you mean.
You get a Firefox hang if you install an addon that is already installed ?
Or do you mean when you get an update notificationfor the addon ?
Do you get this with all addon updates ?
Summary: EXTENTION ISSUE → Extension issue
(Reporter)

Comment 4

8 years ago
I mean that when i try to install an addon that is already installed, I click the restart button on the addons dialog and then the Firefox stucks! and i terminated from the Task Managee.
Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

You can also try to reproduce in Firefox 4 Beta 8 or later, there are many improvements in the new version, http://www.mozilla.com/en-US/firefox/all-beta.html
Whiteboard: [CLOSEME 2011-1-30]
No reply, INCOMPLETE. Please retest with Firefox 3.6.13 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → INCOMPLETE
(Reporter)

Comment 7

7 years ago
Yes this problem is exist into the FF 3.6.13
I try to install the Ad Block from the Mozilla Firefox extensions and installed again add said required restart.
(Reporter)

Updated

7 years ago
Severity: normal → major
OS: Windows Vista → Windows 7
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