531010 - Sinhala (si) RC1 build is broken on Windows

Status: RESOLVED INCOMPLETE

(Thunderbird :: Mail Window Front End, defect)

Description

[Simon Paquet [:sipaq]]

Attachment: RC1 - main window

Relayed from 

I installed TB3-RC1 Sinhala build on my PC (Windows XP) but it does not display mails and folders. But the nightly build I downloaded yesterday (24 Nov) is working fine. TB3 Beta 1/2/3/4 were also working fine.

(I am trying to check this on separate environments and results are yet to receive, as this is urgent, I am writing to you in advance based on my experience)

I am attaching main and about windows of RC1 and 3.0.1pre for your reference.

Comment 1

[Simon Paquet [:sipaq]]

Attachment: TB 3 main window in 3.0.1pre nightly build

Comment 2

[Simon Paquet [:sipaq]]

Information from the about window:

RC1: Mozilla/5.0 (Windows; U; Windows NT 5.1; si; rv: 1.9.1.5) Gecko/20091121 Thunderbird/3.0

3.0.1pre build: Mozilla/5.0 (Windows; U; Windows NT 5.1; si; rv: 1.9.1.5) Gecko/20091123 Shredder/3.0.1pre

Comment 3

[Mark Banner (:standard8)]

I've just tried the RC 1 build on Windows XP:

Mozilla/5.0 (Windows; U; Windows NT 5.1; si; rv:1.9.1.5) Gecko/20091121 Thunderbird/3.0

This works fine. Do you see anything in the error console?

Comment 4

[Mark Banner (:standard8)]

And have you tried starting in safe-mode?

(I've also just tried Mac and that is also fine).

Comment 5

[Rohana Dasanayaka]

(In reply to comment #4)
> And have you tried starting in safe-mode?
> 
> (I've also just tried Mac and that is also fine).

Yes, I tried and get the same result, not displaying any previous message or folder. Shredder 3.0.1pre build (Mozilla/5.0 (Windows; U; Windows NT 5.1; si; rv: 1.9.1.5, Gecko/20091123) is working fine.

But, this is hopefully not a bug of Windows build. I received "OK" from others who tested it yesterday. Still the problem is in my Windows XP.

I installed/uninstalled a many number of shredder nightly/beta on this PC for last few months. Something wrong somewhere, I am trying. 

Thanks.
Rohana

Comment 6

[Mark Banner (:standard8)]

Have you got enough of menus, to be able to go to the equivalent of Tools -> Error Console and see if there are any messages there?

Comment 7

[Rohana Dasanayaka]

Attachment: Error Console -I of TB3-RC1 Sinhala (si)

Comment 8

[Rohana Dasanayaka]

Attachment: Error Console -II of TB3-RC1 Sinhala (si)

Comment 9

[Rohana Dasanayaka]

Attachment: Error Console -III of TB3-RC1 Sinhala (si)

Comment 10

[Rohana Dasanayaka]

(In reply to comment #6)
> Have you got enough of menus, to be able to go to the equivalent of Tools ->
> Error Console and see if there are any messages there?

It gives me a list of errors and warning. I am herewith attaching it as three jpg files for your reference. Thanks for your kind cooperation.

Comment 11

[Ludovic Hirlimann [:Usul]]

Something sees very wrong with your install ... as it's not finding some defined variables.

Comment 12

[Mark Banner (:standard8)]

Yes this does seem to be an installation problem. Did you download the executable installer or the zip file?

If you downloaded the zip file did you install it over a previous version? (which is not recommended as it doesn't remove the old file.

I think you probably want to try reinstalling into a clean directory and seeing if that helps.

Comment 13

[Rohana Dasanayaka]

I downloaded windows setup.exe. All fresh installations I tried was successful. I will try with clean installation for my PC also. Thanks for your help.

Comment 14

[Mark Banner (:standard8)]

Ok, so obviously something went wrong on first installation maybe. I don't think we can do any more here without further information, so resolving as incomplete for now. please feel free to reopen or file a new bug if there's some more information we can repeat this with.