Right now, the fastpath plugin won't work, so we can't take chats. Livechat doesn't reopen until tomorrow (Monday the 30th), so it's not super urgent yet. We're not quite sure whether its the server or just fastpath itself...
This seems to have been caused by the regularly scheduled server restart Sunday morning; the previous server instance didn't fully shut down before restarting. A manual restart will be needed before live chat can open, so this needs to happen before 11:00am PST Monday.
Summary: Restart openfire server → Restart openfire server on dm-chat01
Assignee: server-ops → thardcastle
Status: NEW → RESOLVED
Last Resolved: 9 years ago
Resolution: --- → FIXED
(In reply to comment #2) > Openfire restarted. Thanks!
Product: mozilla.org → mozilla.org Graveyard
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