531744 - unable to sign in to yahoo

Status: VERIFIED WORKSFORME

(SeaMonkey :: General, defect)

Description

[Tom Schneider]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.1.4) Gecko/20091017 SeaMonkey/2.0
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.1.4) Gecko/20091017 SeaMonkey/2.0

I go to the page and try to sign in.  It ignores my password and puts me
back to the page.

Reproducible: Always

Steps to Reproduce:
1.  go to https://login.yahoo.com/
2.  sign in
Actual Results:  
refuses to sign in.

Expected Results:  
should sign in.


Works on Safari.  I have cookies set properly.

Comment 1

[lenochod]

Mozilla/5.0 (Windows; U; Windows NT 5.1; cs; rv:1.9.1.4) Gecko/20091017 Lightning/1.0pre SeaMonkey/2.0

Win XP SP3 - works fine.

Please try with a new profile (Tools-Switch Profile-button Manage profiles-button Create profile ).

Comment 2

[Philip Chee]

Works For Me:
Build identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; rv:1.9.1.8pre) Gecko/20100102 Lightning/1.0b2pre SeaMonkey/2.0.2pre

Comment 3

[Tom Schneider]

(In reply to comment #1)

> Please try with a new profile (Tools-Switch Profile-button Manage
> profiles-button Create profile ).

I finally did that and it indeed works in the fresh new profile.

I wiped out all yahoo cookies and tried again.  It refused to allow me
to log in!

Now what?  Something in the state of my SeaMonkey prevents logging in.

Comment 4

[Philip Chee]

1. Tools->Add-on Manager.
Go to the Extensions Tab.
Disable all extensions.
Restart SeaMonkey.
Try to login to yahoo.


2. If that doesn't work, try starting SeaMonkey 2.0 in safe mode.

On Mac OS X, go to Utilities (in the Applications folder) and open Terminal, then run (for SeaMonkey):

/Applications/SeaMonkey.app/Contents/MacOS/seamonkey-bin -safe-mode 

If you have installed the application to another location, modify the path as such. It's the "-safe-mode"  command line parameter that's crucial here.

Comment 5

[Tom Schneider]

(In reply to comment #4)
> 1. Tools->Add-on Manager.
> Go to the Extensions Tab.
> Disable all extensions.
> Restart SeaMonkey.
> Try to login to yahoo.

Thanks for the suggestion.  I did it and it failed.

> 2. If that doesn't work, try starting SeaMonkey 2.0 in safe mode.
> 
> On Mac OS X, go to Utilities (in the Applications folder) and open Terminal,
> then run (for SeaMonkey):
> 
> /Applications/SeaMonkey.app/Contents/MacOS/seamonkey-bin -safe-mode 
> 
> If you have installed the application to another location, modify the path as
> such. It's the "-safe-mode"  command line parameter that's crucial here.

It's at that location.  My version is 2.0.1.  I did this and it failed.

By fail I mean that yahoo comes back asking for the password again.  But if I do the same thing with Safari it logs in.

Comment 6

[Tom Schneider]

I was able to log into yahoo today using Firefox but Seamonkey still fails.
What's different between the two?

Comment 7

[Philip Chee]

Tools->Cookie Manager->Manage Stored Cookies.
Switch to the "Cookie Sites" tab. Do you have Yahoo cookies blocked?

Comment 8

[Tom Schneider]

(In reply to comment #7)
> Tools->Cookie Manager->Manage Stored Cookies.
> Switch to the "Cookie Sites" tab. Do you have Yahoo cookies blocked?

The state is: Allow Cookies from This Site

Comment 9

[lenochod]

Edit - Preferences - Advanced - Cache - button Clear cache.

Please, create screenshot from Edit - Preferences - Privacy & Security - Cookies and attach it via the "Add an attachment" function to the bug.

Comment 10

[Tom Schneider]

(In reply to comment #9)
> Edit - Preferences - Advanced - Cache - button Clear cache.

I'm not sure what you meant to do by the above.

> Please, create screenshot from Edit - Preferences - Privacy & Security -
> Cookies and attach it via the "Add an attachment" function to the bug.

I'm on a Mac, so the order is different from what you wrote.  Preferences are under "SeaMonkey".  I've got the image and will attach it.  Thanks for looking at this!!

Comment 11

[Tom Schneider]

Attachment: cookies preferences on 2010 mar 23

Comment 12

[lenochod]

Try Change preferences from screenshot to 'Accept cookies normally'.

Comment 13

[Tom Schneider]

(In reply to comment #12)
> Try Change preferences from screenshot to 'Accept cookies normally'.

It keeps coming back with:
Please verify your password

If I put the wrong password in, it comes back and tells me that.  So it knows
that I have the right password, but fails to log me in.

Comment 14

[Philip Chee]

You might need to clear your cache as well as clear your cookies.

Comment 15

[Phoenix]

WORKSFORME
Logged in and out several times, all works fine
Build identifier: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:10.0a1) Gecko/20111017 Firefox/10.0a1 SeaMonkey/2.7a1

Comment 16

[Tom Schneider]

Ok to close it.  They apparently lost my password and I had to change it.  Then I had trouble with cookies being denied by SeaMonkey (I never set that!) ... once I got that I could log into my.yahoo.com.  Thanks.

Comment 17

[Tony Mechelynck [:tonymec]]

VERIFIED according to comment #16.