531958 - will not play wav file sampled at a low rate

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[joekrug]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5

it seem firefox will not play sounds files sampled at a rate around 4000Hz. internet explore does find with them

Reproducible: Always

Steps to Reproduce:
1.go to my site.
2.under "My Home" click on the "hello" and "Get rid of him" links
3.
Actual Results:  
no sound

Expected Results:  
sound

Comment 1

[David Dahl :ddahl]

Works for me on Linux: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.2b5pre) Gecko/20091129 Namoroka/3.6b5pre

Comment 2

[Matthias Versen [:Matti]]

Firefox supports playing wav files only internal if they are inside an <audio> Tag and only PCM encoded files are supported. (bug 475110)

Firefox either asks for a Helper application (like on my system) or it handles the file to a plugin with wav files that are not inside an audio tag like in your case.
Which Plugin (see about:plugins as URL) or helper application are you using for the content-type audio/x-wav and why do you think that this is a Firefox issue and not a plugin/helper application one if you get no sound ?

Comment 3

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

You can also try to reproduce in Firefox 4 Beta 8 or later, there are many improvements in the new version, http://www.mozilla.com/en-US/firefox/all-beta.html

Comment 4

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.13 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.