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Status

()

Firefox
General
--
major
RESOLVED INCOMPLETE
8 years ago
7 years ago

People

(Reporter: alpha_one_x86, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [CLOSEME 2011-1-30])

(Reporter)

Description

8 years ago
User-Agent:       Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.1.4) Gecko/20091109 Gentoo Firefox/3.5.4
Build Identifier: Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.1.4) Gecko/20091109 Gentoo Firefox/3.5.4

Hello, I open:
http://www.alicebot.org/
And when I click on download, mozilla firefox crash.
Can you fix it?

Reproducible: Always
I cannot reproduce this crash with Firefox 3.6 beta 4.

Reporter, can you please get the report ID of the crash report by following http://support.mozilla.com/kb/Firefox+crashes ?
Summary: Crash on an page → Crash on http://www.alicebot.org/downloads/
(Reporter)

Comment 2

8 years ago
Note: I crash only with the flash plugin.
Okay, so flash is most likely the issue. As the Flash plugin is not maintained by Mozilla, this is unlikely a Mozilla Firefox bug.

Can you give me the report ID anyway?
(Reporter)

Comment 4

8 years ago
url about:crashes is not valid and cannot by loaded.
Firefox should prevent the plugin crash, it's done in the version 3.6?
Then try the method described under http://support.mozilla.com/de/kb/Firefox+crashes+when+you+open+it#Getting_your_crash_report
(Reporter)

Comment 6

8 years ago
Folder not found: ~/.mozilla/firefox/Crash Reports
I have this use flags activated:
www-client/mozilla-firefox-3.5.4  USE="alsa custom-optimization dbus java -bindist -gnome -iceweasel -mozdevelop -restrict-javascript -sqlite -startup-notification" LINGUAS="en -af -ar -as -be -bg -bn -bn_BD -bn_IN -ca -cs -cy -da -de -el -en_GB -en_US -eo -es -es_AR -es_CL -es_ES -es_MX -et -eu -fa -fi -fr -fy -fy_NL -ga -ga_IE -gl -gu -gu_IN -he -hi -hi_IN -hr -hu -id -is -it -ja -ka -kk -kn -ko -ku -lt -lv -mk -ml -mn -mr -nb -nb_NO -nl -nn -nn_NO -oc -or -pa -pa_IN -pl -pt -pt_BR -pt_PT -rm -ro -ru -si -sk -sl -sq -sr -sv -sv_SE -ta -ta_LK -te -th -tr -uk -vi -zh_CN -zh_TW"
You are using a Gentoo build.
Only Mozilla.org binary builds contains the crash reporter because the crash server needs synbols that are generated during the compiling.
Please use the alternative steps from here :
https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report
Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

You can also try to reproduce in Firefox 4 Beta 8 or later, there are many improvements in the new version, http://www.mozilla.com/en-US/firefox/all-beta.html
Whiteboard: [CLOSEME 2011-1-30]
No reply, INCOMPLETE. Please retest with Firefox 3.6.13 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → INCOMPLETE
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