Message Header does not show resent information

NEW
Unassigned

Status

Thunderbird
Message Reader UI
--
enhancement
9 years ago
3 years ago

People

(Reporter: Simon Toth, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

Attachments

(2 attachments)

(Reporter)

Description

9 years ago
User-Agent:       Mozilla/5.0 (X11; U; Linux x86_64; en-US) AppleWebKit/532.2 (KHTML, like Gecko) Chrome/4.0.222.2 Safari/532.2
Build Identifier: Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.1.5) Gecko/20091122 SUSE/3.0.0-9.1 Thunderbird/3.0

Resent headers (at least resent-from) should be displayed in normal message headers view, but it's not.

Reproducible: Always
(Reporter)

Comment 1

9 years ago
Created attachment 415846 [details]
screenshot
(Reporter)

Comment 2

9 years ago
Created attachment 415847 [details]
email source
(In reply to comment #0)
 
> Resent headers (at least resent-from) should be displayed in normal message
> headers view, but it's not.

based on what should it be shown ?
(Reporter)

Comment 4

9 years ago
Based on the fact, that "who sent me this mail" is important information?
Removing Thunderbird 3 from the title as I very much doubt this is specific to TB 3 as afaik we've never treated resent headers specially.

The resent headers are available in the view mode, View -> Headers -> All.
Summary: Thunderbird 3 does not show resent information → Message Header does not show resent information
(Reporter)

Comment 6

9 years ago
> The resent headers are available in the view mode, View -> Headers -> All.

I know, but that's not suitable for normal use, especially when you receive an email like the one I posted with huge headers.
I think that it's worth considering having some sort of indication that a message was resent; I'm not sure whether full Resent headers belong in the primary UI directly.  I don't have a good feel for how often mail is actually resent, and in what percentage of those cases Resent-* headers are actually added.  

My suspicion is that to get an idea of the right UX change (if any) for the Thunderbird core, the first step would be to put together an extension that does exactly what you propose just to see how often and in what situations these headers show up in day-to-day use (ideally, we'd hook this in with a version of Test-Pilot).

Are you aware of other mail programs that provide UI for this that we can play with to get a feel for the use cases here?
Severity: normal → enhancement
Status: UNCONFIRMED → NEW
Ever confirmed: true
OS: Linux → All
Hardware: x86_64 → All
(Reporter)

Comment 8

9 years ago
KMail adds additional text to the from line (I'm using a localized version, but its something like "From: ..... (resent from ....)")

Comment 9

6 years ago
Would be great to have some indication of Resent-headers.

Comment 10

3 years ago
Any solution here? Do maybe addons exist to show that information, as a workaround?

Comment 11

3 years ago
Digged again a bit deeper. With the config-editor (under Advanced-settings; equivalent to about:config in Firefox) edit your settings and append "Resent-To" to the setting "mailnews.headers.extraExpandedHeaders". Then when you open a mail with that header it will appear in the normal header-list.
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