Closed Bug 532702 Opened 15 years ago Closed 12 years ago

JetAudio shell extension tweaks floating point exception behavior causing crashes after using Save As... [@ _ftol2_pentium4] caused by JetAudio

Categories

(Core :: JavaScript Engine, defect)

1.9.2 Branch
x86
Windows XP
defect
Not set
critical

Tracking

()

RESOLVED INVALID

People

(Reporter: regist70, Unassigned)

Details

(Keywords: crash)

Crash Data

Attachments

(1 file)

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; ru; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5 (.NET CLR 3.5.30729) Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; ru; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5 (.NET CLR 3.5.30729) no visible issues after restart Reproducible: Sometimes Steps to Reproduce: 1. open any internet page 2. press ctrl+s (file - save as...) 3. in opened dialog choose any file and press ctrl+x, then paste in any folder (ctrl+v) or rename any file by pressing F2 Actual Results: firefox crashes and shows dialog "submit bug" (don't remember exactly) after pressing "submit" nothing happens content of %userdocs%\Application Data\Mozilla\Firefox\Crash Reports\LastCrash: 1259865502 extensions: ADblock+ 1.1.1 download helper 4.6.4 flashblock 1.5.11.2 flashgot 1.2.0.9 gmail notif. 0.6.4.1 minimize to tray 0.5 no script 1.9.9.11 tabmix+ 0.3.8.2 Extensions.CheckCompatibility=false
73dd1563-ec9b-4eef-8dde-db8b11220502
The crash server can't find the ID, can you please generate a new one ?
ok, i'll try
8c7821d4-1420-4645-a306-298b0903cdca it written on about:crashes may be i'm doing something wrong?
similar way to crash firefox: 1. opern any page 2. open dialog Save As 3. move any file to any folder 4. close Save As dialog (with saving page or not, doesn't matter) 5. switch to another tab (ctrl+tab) my firefox crashes in 100% cases. last crash: 592a0e6d-7145-4b83-860b-35330a18af61 04.12.2009 23:04
omg. looks hard. I'll try it tommorow (it's late now, 1 a.m.)
Attached file WinDbg Report
Version: unspecified → 3.6 Branch
Attachment #433792 - Attachment mime type: application/octet-stream → text/plain
So, this generally means that some evil third party has attacked a field of our process. Offhand, the following libraries are from third parties and are thus suspect: JetFlExt [D:\Autorun\JetAudio\JetFlExt.dll] [D:\Autorun\JetAudio\JetFlExt.RUS] JetFlExt_2ed0000 7_zip [C:\Program Files\7-Zip\7-zip.dll] nvcpl [C:\WINDOWS\system32\nvcpl.dll] nvshell [C:\WINDOWS\system32\nvshell.dll] shlext [D:\autorun\miranda\Plugins\shlext.dll] UnlockerCOM [C:\Program Files\Unlocker\UnlockerCOM.dll] trayToolkit [C:\Documents and Settings\Constantine\Application Data\Mozilla\Firefox\Profiles\p5p19xhx.default\extensions\mintrayr@tn123.ath.cx\components\trayToolkit.dll] prloader [C:\Program Files\KasperskyIS\prloader.dll] prremote [C:\Program Files\KasperskyIS\prremote.dll] shellex [C:\Program Files\KasperskyIS\shellex.dll] -- FAULTING_IP: js3250!_ftol2_pentium4+c 0037ec85 f20f2c0424 cvttsd2si eax,mmword ptr [esp] EXCEPTION_RECORD: ffffffff -- (.exr 0xffffffffffffffff) .exr 0xffffffffffffffff ExceptionAddress: 0037ec85 (js3250!_ftol2_pentium4+0x0000000c) ExceptionCode: c00002b5 ExceptionFlags: 00000000 NumberParameters: 1 Parameter[0]: 00000000 BUGCHECK_STR: APPLICATION_FAULT_STATUS_FLOAT_MULTIPLE_TRAPS STACK_TEXT: 0012d6f8 0032d98c 00825200 00000000 00000000 js3250!_ftol2_pentium4+0xc 0012d91c 003284e7 00825200 00825200 028a927c js3250!js_Interpret+0x4a0c [e:\builds\moz2_slave\win32_build\build\js\src\jsops.cpp @ 1143] Please try disabling/uninstalling the items i've identified, one of them should be the culprit, once you identify which one, you should complain to its vendor.
Disabled JetAufio shell extension, no crashes since 21th March.
thanks. please contact the vendor, they're misbehaving. feel free to reference this bug, if they need more information we can provide it.
Assignee: nobody → general
Severity: normal → critical
Component: General → JavaScript Engine
Keywords: crash
Product: Firefox → Core
QA Contact: general → general
Summary: firefox crashes while file operations with alredy existing files (cut/move) in dialog Save As... → JetAudio shell extension tweaks floating point exception behavior causing crashes after using Save As... [@ _ftol2_pentium4]
Version: 3.6 Branch → 1.9.2 Branch
Crash Signature: [@ _ftol2_pentium4]
Status: UNCONFIRMED → RESOLVED
Closed: 12 years ago
Resolution: --- → INVALID
Summary: JetAudio shell extension tweaks floating point exception behavior causing crashes after using Save As... [@ _ftol2_pentium4] → JetAudio shell extension tweaks floating point exception behavior causing crashes after using Save As... [@ _ftol2_pentium4] caused by JetAudio
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