18.40 KB, image/png
The email that results from submitting the form located here: http://www.mozilla.com/en-US/legal/fraud-report/index.html doesn't capture the selections made from the drop down lists under Category, Product, and Trademark. Those fields are just blank in the resulting email. See the attachment. Thanks.
Liz, could you add that attachment?
Created attachment 424105 [details] Here's an example of the email generated from the form Sorry - I just realized I hadn't yet attached an example of the email generated by the reporting form. Here it is.
Assignee: nobody → buchanae
OS: Windows 7 → All
Hardware: x86 → All
This is a critical tool for legal. We really should get this fixed ASAP. If Bugzilla was failing like this, everything would come to a screeching stop. This is an equivalent tool for our legal team and they shouldn't have to wait weeks or months for a fix. Is there anything more that WebDev needs from the reporters to get this fixed?
Severity: normal → critical
Asa, you're 100% right, my apologies. I couldn't ever find an error. I added a way to send a test email to myself, and that email works fine for me. Try it out, if it's still broken for you, reopen this bug.
Status: NEW → RESOLVED
Last Resolved: 9 years ago
Resolution: --- → FIXED
Thanks Alex. From the test emails I've seen it looks like it's working now. I asked someone from outside Mozilla to submit a test form to confirm this. Will let you know if we see any other problems. Also, we probably want to modify the text of the reporting form page. Should I open a separate bug for that?
(In reply to comment #5) > Thanks Alex. From the test emails I've seen it looks like it's working now. I > asked someone from outside Mozilla to submit a test form to confirm this. Will > let you know if we see any other problems. Also, we probably want to modify the > text of the reporting form page. Should I open a separate bug for that? yes, please do
Component: www.mozilla.org/firefox → www.mozilla.org
Product: Websites → Websites
Component: www.mozilla.org → General
Product: Websites → www.mozilla.org
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