533694 - When I try to receive message in the console I see error nsIMsgIncomingServer.getNewMessages mailWindowOverlay.js :: GetNewMsgs :: line 2316

Status: RESOLVED WORKSFORME

(Thunderbird :: General, defect)

Description

[Ivano]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; it; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; it; rv:1.9.1.5) Gecko/20091204 Thunderbird/3.0

Errore: uncaught exception: [Exception... "Component returned failure code: 0x80004003 (NS_ERROR_INVALID_POINTER) [nsIMsgIncomingServer.getNewMessages]"  nsresult: "0x80004003 (NS_ERROR_INVALID_POINTER)"  location: "JS frame :: chrome://messenger/content/mailWindowOverlay.js :: GetNewMsgs :: line 2316"  data: no]

Reproducible: Always

Actual Results:  
Do dont get any message from the server

Comment 1

[Ludovic Hirlimann [:Usul]]

Ivano can you try to start thunderbird in -safe-mode (http://kb.mozillazine.org/Safe_mode) ?

Comment 2

[Ivano]

Hi Ludvic, 
tryed but no changes. I've still in the console the message:

Errore: uncaught exception: [Exception... "Component returned failure code: 0x80004003 (NS_ERROR_INVALID_POINTER) [nsIMsgIncomingServer.getNewMessages]"  nsresult: "0x80004003 (NS_ERROR_INVALID_POINTER)"  location: "JS frame :: chrome://messenger/content/mailWindowOverlay.js :: GetNewMsgs :: line 2316"  data: no]

and no mail are received.

Comment 3

[Ludovic Hirlimann [:Usul]]

Ok can you try to just reinstall thunderbird ?

Comment 4

[Ivano]

Nothing. Removed and reintalled.

Comment 5

[Ludovic Hirlimann [:Usul]]

(In reply to comment #4)
> Nothing. Removed and reintalled.

SO it doesn't work better right ? Can you check your personnal firewall ?

Comment 6

[Ivano]

is still not working. 
with the previous version was fine.

So i don't think the firewall is involved. 
Can you translated the error message ?

Comment 7

[Ludovic Hirlimann [:Usul]]

Error message says that The call in mailWindowOverlay.js around line 2316 wasn't successful !

Comment 8

[Wayne Mery (:wsmwk)]

this is not critical

Comment 9

[Ivano]

if you cannot download your email how do you consider it ????

Comment 10

[Wayne Mery (:wsmwk)]

your situation is indeed bad, but "Critical=crashes, loss of data, severe memory leak". lowering severity doesn't mean people wont' care about it ... it just puts it in a different bucket.  further info at https://bugzilla.mozilla.org/page.cgi?id=fields.html#importance

Comment 11

[Ivano]

I solved the problem. 
I think that during the installation the account definitin was not correctly transferred.
I created another account and then the old account start working. 
then I removed the new account.

Comment 12

[[:Aureliano Buendía]]

-> WFM. Fixed is used for bugs with known patches.
https://bugzilla.mozilla.org/page.cgi?id=fields.html#resolution