Full-screen BBC iplayer video freezes whilst audio continues

RESOLVED WORKSFORME

Status

()

Core
General
RESOLVED WORKSFORME
9 years ago
9 years ago

People

(Reporter: Andrew Rose, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(URL)

(Reporter)

Description

9 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.2b4) Gecko/20091124 Firefox/3.6b4
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.2b4) Gecko/20091124 Firefox/3.6b4

After watching BBC iplayer for a few minutes, the video became "stuck" on a single frame whilst the audio continued.  Audio then continues indefinitely.  Switching out of and back into full screen mode fixes the problem - but only for a few more minutes.

- This only happens with full-screen iplayer.
- This only happens having upgraded to 3.6b4.  3.5 worked fine.

Reproducible: Always

Steps to Reproduce:
1. Visit URL above
2. Press play.
3. Click full-screen icon.
4. Watch for a few minutes
Actual Results:  
Video freezes, but audio continues.

Expected Results:  
Both video and audio continue.

Shockwave Flash

    File: NPSWF32.dll
    Version: 10.0.32.18
    Shockwave Flash 10.0 r32


This isn't a network congestion / buffering issue.  (When the buffer runs dry, everything pauses for a few seconds and the video is overlayed with an icon indicating that more data is being downloaded.)
(Reporter)

Comment 1

9 years ago
Following a reboot, all seems fine.  Resolving as WorksForMe.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 9 years ago
Resolution: --- → WORKSFORME
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