53392 - Warpzilla crashes when printing to Faxworks Pro for OS/2

Status: VERIFIED FIXED

(Core :: Printing: Output, defect, P3)

Description

[Barry Marshall]

Tested with Warpzilla nightly build 0919 on WSeB base with Scitech DD 
on TP770X and Faxworks Pro 3 for OS/2 with all public available fixes. 

I wanted to test printing in Warpzilla without wasting paper, so this 
seemed to be a reasonable way of doing it.

1) Start Warpzilla
2) Go to URL
3) Select Print -> FXPrint and select OK.

The first couple of times I tried this Warpzilla quietly quit without 
generating any sort of errors.  I think it tried to complete on the 
first attempt, but the attached file is the only thing I got out and 
you can see that it's totally garbage.

After the third try I finally got some crash data out of it.

ProfileManager : CreateNewProfile
Profile Name: default
Profile Dir: E:\MOZILLA\Users50
An error occurred updating the cmd_paste command
Setting content window
*** Pulling out the charset
Loading page specified via openDialog
in SetSecurityButton
An error occurred updating the cmd_paste command
An error occurred updating the cmd_paste command
Document http://www.mozilla.org/ loaded successfully
An error occurred updating the cmd_paste command
An error occurred updating the cmd_paste command
An error occurred updating the cmd_paste command
Document http://www.netfunny.com/rhf/current.html loaded successfully
Got surface of size 1626 x 2058 pixels
mPixelScale = 1.633333
BeginDoc
An error occurred updating the cmd_paste command
An error occurred updating the cmd_paste command



SYS1808: 
The process has stopped.  The software diagnostic
code (exception code) is  0005.

and the popuplog.os2 gives us...

------------------------------------------------------------

09-20-2000  14:58:33  SYS3175  PID 0061  TID 0001  Slot 00a4
E:\MOZILLA\BIN\MOZILLA.EXE
c0000005
1625509c
P1=00000002  P2=000002b4  P3=XXXXXXXX  P4=XXXXXXXX  
EAX=000002b0  EBX=01be52c0  ECX=01cc4460  EDX=01cc20c0
ESI=00000000  EDI=01cc20b8  
DS=0053  DSACC=d0f3  DSLIM=3fffffff  
ES=0053  ESACC=d0f3  ESLIM=3fffffff  
FS=150b  FSACC=00f3  FSLIM=00000030
GS=0000  GSACC=****  GSLIM=********
CS:EIP=005b:1625509c  CSACC=d0df  CSLIM=3fffffff
SS:ESP=0053:0103dbd4  SSACC=d0f3  SSLIM=3fffffff
EBP=0103dca4  FLG=00212202

MOZRMI36.DLL 0002:0001509c

Comment 1

[Barry Marshall]

Attachment: Garbage sent to Faxworks Pro when attempting to print website page.

Comment 2

[slaquinta]

assigning to generic ibm team email.  has not been verified yet.

Comment 3

[slaquinta]

SCREENED.  VERIFIED AS VALID.

Comment 4

[Mike Kaply [:mkaply]]

I got this one.

Comment 5

[Mike Kaply [:mkaply]]

Fix checked in.

Comment 6

[shrirang khanzode]

qa :[e-mail]. I do not have the required Environment setup. Thx.

Comment 7

[Barry Marshall]

Yeah, I'll verify as soon as I can reinstall Faxworks.  I toasted my OS/2 system 
and can't get Faxworks to reinstall correctly now.

Comment 8

[Barry Marshall (at work)]

Okay, I can verify now.  I'll change status when I get home.

Comment 9

[Barry Marshall]

Verified.