Closed Bug 535569 Opened 16 years ago Closed 6 years ago

Mime display and printing format incorrect

Categories

(Core :: Layout, defect)

Product:
Core
Component:
Layout
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
major

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: befehler, Unassigned)

Details

Attachments

(1 file)

Non reduced test case
21.40 KB, text/html
Details
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5 (.NET CLR 3.5.30729) Build Identifier: thunderbird version 2.0.0.23 (20090812) Thunderbird message displays overwritten areas while the print out of message inserts added blank pages and prints out the incorredt display. The message is in :MIME-version: 1.0 Content-type: text/html; charset=utf-8 Content-transfer-encoding: base64 This message has Graphics that have to be downloaded separately due to security feature. RMA bar codes are displayed over written. Page source of email below: From - Wed Dec 16 16:01:52 2009 X-Account-Key: account3 X-UIDL: 2124-1203592529 X-Mozilla-Status: 1001 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: Return-path: info@newegg.com Received: from smtp04.newegg.com ([216.52.208.142]) by vms172049.mailsrvcs.net (Sun Java(tm) System Messaging Server 6.3-7.04 (built Sep 26 2008; 32bit)) with ESMTP id <0KUR00IBUJIR1264@vms172049.mailsrvcs.net> for topnet@verizon.net; Wed, 16 Dec 2009 14:56:51 -0600 (CST) Received: from smtp03.newegg.com ([10.1.37.52]) by smtp04.newegg.com with InterScan Message Security Suite; Wed, 16 Dec 2009 12:56:51 -0800 Received: from d2web03 ([10.1.54.133]) by smtp03.newegg.com with InterScan Message Security Suite; Wed, 16 Dec 2009 12:56:48 -0800 Received: from d2web03 ([10.1.54.133]) by d2web03 with Microsoft SMTPSVC(6.0.3790.3959); Wed, 16 Dec 2009 12:56:31 -0800 Date: Wed, 16 Dec 2009 12:56:31 -0800 From: Newegg <info@newegg.com> Subject: Newegg.com - RMA Approved X-Originating-IP: [216.52.208.142] To: topnet@verizon.net Message-id: <D2WEB03PEhGD1XyCTr90000dea6@d2web03> MIME-version: 1.0 Content-type: text/html; charset=utf-8 Content-transfer-encoding: base64 X-OriginalArrivalTime: 16 Dec 2009 20:56:31.0160 (UTC) FILETIME=[3E741380:01CA7E92] PCFET0NUWVBFIEhUTUwgUFVCTElDICItLy9XM0MvL0RURCBIVE1MIDQuMDEgVHJhbnNpdGlv bmFsLy9FTiINCiJodHRwOi8vd3d3LnczLm9yZy9UUi9odG1sNC9sb29zZS5kdGQiPjxodG1s PjxoZWFkPjx0aXRsZT5OZXdlZ2cuY29tPC90aXRsZT48L2hlYWQ+DQo8Ym9keSBzdHlsZT0i UEFERElORy1SSUdIVDogMHB4OyBQQURESU5HLUxFRlQ6IDBweDsgQkFDS0dST1VORDogdXJs KGh0dHA6Ly9wcm9tb3Rpb25zLm5ld2VnZy5jb20vTkVlbWFpbC90cmFuc2FjdGlvbmFsL2lt YWdlcy93YXJtQkcuZ2lmKSAjZWVlN2Q2OyBQQURESU5HLUJPVFRPTTogMHB4OyBNQVJHSU46 IDBweDsgUEFERElORy1UT1A6IDBweCI+DQo8dGFibGUgY2VsbFNwYWNpbmc9MCBjZWxsUGFk ZGluZz0wIHdpZHRoPTY1MCBhbGlnbj1jZW50ZXIgYm9yZGVyPTA+DQo8dGJvZHk+DQo8dHI+ DQo8dGQ+PHRhYmxlIHN0eWxlPSJCT1JERVItUklHSFQ6IDBweDsgUEFERElORy1SSUdIVDog MHB4OyBCT1JERVItVE9QOiAwcHg7IFBBRERJTkctTEVGVDogMHB4OyBGT05ULVNJWkU6IDEx 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Same display results. Graphic overlays message. Adequate space for the graphic is not saved in the message. When downloaded the message is not rewritten to the window. Only the graphic is over written. Expected Results: Graphics and text should be displayed correctly When for security reasons the graphics are not displayed in the email window but place holders are. When the graphics are accepted then the whole message should be reformatted with the place holders removed and the graphics inserted. If the graphics place holder only is removed and the graphics are overwritten in the email display window the originally displayed text may be hidden by the graphic. Currently the graphic display holder is not the same size as the actual graphic which causes the problem. The graphics holder must be the same size as the graphic for formatting the display page. Or when the graphics are loaded due to security approval the display page etc. must be reformatted so as to account for the added graphics.
What does RMA stands for ? Could you save the email from File -> save , choose .eml format , and come back to this webpage, use the add attachment link to provide your testcase in more usable manner for us. ? Does your issue happens in -safe-mode (http://kb.mozillazine.org/Safe_mode) ? Could you test with Thunderbird 3.0 and see if the issue is gone ?
Component: General → Printing
Product: Thunderbird → MailNews Core
QA Contact: general → printing
Version: unspecified → 1.8 Branch
So I see the issue the html inside the email. The html doesn't render properly in Firefox either. Mister Tompkins, can I share the content of the email with people or shall I wait for the end of the month (please reply using the website) ?
Version: 1.8 Branch → Trunk
Component: Printing → Layout
Product: MailNews Core → Core
QA Contact: printing → layout
The image is inside a div that has style="... ;height: 30px; ...", so the overlapping isn't a bug; it's what the page requested.
A simplified testcase for the printing problems would be useful.
Keywords: qawanted
Is this still an issue? Removing "qawanted"; If the help of QA is needed, please add back the keyword.
Keywords: qawanted

WFM basd on comment 4

Status: UNCONFIRMED → RESOLVED
Closed: 6 years ago
Resolution: --- → WORKSFORME
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