535951 - Preferences window will not work

Status: RESOLVED INCOMPLETE

(Other Applications Graveyard :: ChatZilla, defect)

Description

[musicisoverrated]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.6) Gecko/20091201 Firefox/3.5.6 (.NET CLR 3.5.30729)
Build Identifier: 0.9.85

Window opens, but just displays loading message.  It used to work, and I'm not sure what changed.

Reproducible: Always

Comment 1

[:Gijs (he/him)]

(In reply to comment #0)
> User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.6)
> Gecko/20091201 Firefox/3.5.6 (.NET CLR 3.5.30729)
> Build Identifier: 0.9.85
> 
> Window opens, but just displays loading message.  It used to work, and I'm not
> sure what changed.
> 
> Reproducible: Always

Is there no relevant error message in the Firefox error console? If not, open about:config, enable javascript.options.showInConsole, and reopen the pref window. Are there any error messages now?

Relatedly, did you recently up- or down-grade ChatZilla, as you say you're running .85 rather than .86...

Comment 2

[Tony Mechelynck [:tonymec]]

WFM on Linux with cZ 0.9.86 in SeaMonkey 2.0.2pre (Gecko 1.9.1.7pre).

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.1.7pre) Gecko/20091219 Lightning/1.0b2pre SeaMonkey/2.0.2pre
Build ID (Sm):    20091219000617
cZ 0.9.86 installed 2009.12.15 15:29:27 UTC in the profile.

Comment 3

[musicisoverrated]

Error: client.commandManager.removeCommand is not a function
Source File: chrome://chatzilla/content/prefs.js
Line: 1114

That's the error that shows up when opening the prefs window

Comment 4

[Gene Scharmann]

Preference Window comes up blank, Please wait, loading...

The same thing just happened to me, it worked fine until today. (Added some new aliases via the chat window like this: /alias FOOBAR say Did it FOO

When I tried to access the Pref from the menu all it said was 'Please wait, loading...'

ChatZilla 0.9.86 [Firefox 3.5.6/20091201220228]
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.6)
Gecko/20091201 Firefox/3.5.6 GTB6 (.NET CLR 3.5.30729)

Uninstalled the add-on, and re-installed it from the addons.mozilla.org

Error: client.commandManager.removeCommand is not a function
Source File: chrome://chatzilla/content/prefs.js
Line: 1114

Comment 5

[Gene Scharmann]

(In reply to comment #4)
> Preference Window comes up blank, Please wait, loading...

Just tested aliases, by removing all through about:config.
Didn't help. So I don't think it's related to /alias

Comment 6

[:Gijs (he/him)]

(In reply to comment #5)
> (In reply to comment #4)
> > Preference Window comes up blank, Please wait, loading...
> 
> Just tested aliases, by removing all through about:config.
> Didn't help. So I don't think it's related to /alias

In that case there should be a different error message (and so a different bug). The error message you quoted originates from code that won't even run if there's no aliases defined.

Comment 7

[Gene Scharmann]

(In reply to comment #6)
> (In reply to comment #5)
> > (In reply to comment #4)
> > > Preference Window comes up blank, Please wait, loading...

True. (Who would argue with you!)
I'm attempting to bug-hunt the problem.

Without aliases the following error message appears in the error console:

Error: uncaught exception: [Exception... "Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsIPrefBranch.setBoolPref]"  nsresult: "0x8000ffff (NS_ERROR_UNEXPECTED)"  location: "JS frame :: chrome://chatzilla/content/lib/js/pref-manager.js :: pm_setpref :: line 396"  data: no]