536013 - When there are 2 IP addresses (like one from the ISP and other from VPN), when one of them is disconnected (say, VPN), firefox fails to work

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Raghuram Sheshadri]

User-Agent:       Opera/9.80 (Windows NT 6.0; U; en) Presto/2.2.15 Version/10.10
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.6) Gecko/20091201 Firefox/3.5.6 GTB6

I have tried this many times. 
* When I have 2 IP addresses (IPv4), one provided by the ISP and the other provided when connected via VPN tunnel, firefox works fine when I start with both IP addressed being active.
* When I try to open any web-site (example, yahoomail.com, gmail.com), after disconnecting one of them (say, typically VPN), firefox fails to open the website. It always says "Connection Failed"
* The only way to recover is to restart the firefox browser


Reproducible: Always

Steps to Reproduce:
1. start firefox with multiple IP connections, preferred if one of them is VPN
2. try logging into any of the gmail or yahoo accounts (or both in multiple tabs)
3.Disconnect one of the connections, say VPN
4. The gmail, yahoomail fails to open
5. Refresh the page. After sometime, the browser says "Connection failed"
6. No other web site will open
Actual Results:  
see above

Expected Results:  
I expect the browser to work at least after the refresh operation or should open a new web site

Comment 1

[Matthias Versen [:Matti]]

IE works in your case ?

Comment 2

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

You can also try to reproduce in Firefox 4 Beta 8 or later, there are many improvements in the new version, http://www.mozilla.com/en-US/firefox/all-beta.html

Comment 3

[Raghuram Sheshadri]

Thanks for the prompt feedback
It always works with IE
I will try with latest firefox  and will report the results
Best Regards,
-Raghu

Comment 4

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.13 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.