Closed Bug 536050 Opened 15 years ago Closed 15 years ago

thuderbird3 does not recognise win98

Categories

(Thunderbird :: Installer, defect)

Product:
Thunderbird
Component:
Installer
Platform:
Other
Windows 98
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED DUPLICATE of bug 534180

People

(Reporter: w.domzig, Unassigned)

Details

User-Agent: Mozilla/5.0 (Windows; U; Win98; de; rv:1.8.1.20) Gecko/20081217 Firefox/2.0.0.20 Build Identifier: Thunderbird3 as the new version 3 does not work for Win98 it is a shame that it is installing anyway thus creating a block and the old version does not open any more! before installing, a warning should be given "only for Win2000 and above" or it should recognise being in a Win98 system and not install! Reproducible: Always Actual Results: thunderbird is not opening any more! no thunderbird no mail Expected Results: recognising to be in a Win98 system stop installing or warn! should not be too difficult to manage I would like to know how and from where I could reinstall vesion 2. Thanks
Yes, we should query the OS before installing. TB2 can be found here: http://releases.mozilla.org/pub/mozilla.org/thunderbird/releases/2.0.0.23/win32/
Status: UNCONFIRMED → NEW
Ever confirmed: true
Flags: blocking-thunderbird3.1?
I doubt we would add code to special case win9x. (I don't think we do it for other OS) But I could be wrong.
Whiteboard: [wontfix?]
Version: unspecified → 3.0
There is OS detection code to prevent installing already and I suspect something unique on this system that prevents the detection from working properly
Component: General → Installer
QA Contact: general → installer
Whiteboard: [wontfix?]
domzig, are you referring to downloading the installer and installing it or the application update? For example, with Firefox we prevent offering the app update on the backend.
Hi,I checked my version (which was 2) under 'help'- 'about firefox' : there, the new version 3 was offered; I agreed from there to download and further install and at the end to open it, which did not work any more: thus already at this point the new version should not be offered to a Win98 running version or with it a warning on the screen which offeres installation. So there was no OS detection during the process and it does not refuse installation in such environment which I would expect seeing the problem afterwards.
Okay. That's the updater, not the installer, and that's bug 534180.
Status: NEW → RESOLVED
Closed: 15 years ago
Flags: blocking-thunderbird3.1?
Resolution: --- → DUPLICATE
sorry did not see the difference. Though worse: time for correction :-)
rs, philor is the "prevention" only available via the updater code? IOW, we don't inform users of unsupported OS on *clean* install? (that's not entirely reasonable, but I just want to be sure)
There has been code to accomplish this in the installer for quite some time and I added it to Thunderbird a while ago. As for the updater, the client provides the os version to aus and the server side provides a compatible update if there is one available. Thunderbird needs the server side configuration to do this
(In reply to comment #9) > There has been code to accomplish this in the installer for quite some time and > I added it to Thunderbird a while ago. I wonder if this is broken. > As for the updater, the client provides the os version to aus and the server > side provides a compatible update if there is one available. Thunderbird needs > the server side configuration to do this We have an open issue on this tracked by the bug this has been marked as duplicate of.
(In reply to comment #10) > (In reply to comment #9) > > There has been code to accomplish this in the installer for quite some time and > > I added it to Thunderbird a while ago. > > I wonder if this is broken. I don't think so and I haven't seen any bug reports for the installer not detecting this properly. I thought Wayne was asking out of curiosity vs. an actual issue with the installer.
(In reply to comment #11) > (In reply to comment #10) > > (In reply to comment #9) > > > There has been code to accomplish this in the installer for quite some time and > > > I added it to Thunderbird a while ago. > > > > I wonder if this is broken. > I don't think so and I haven't seen any bug reports for the installer not > detecting this properly. I thought Wayne was asking out of curiosity vs. an > actual issue with the installer. i just tested on win98 on my sony viao and i get what is described in Bug 539415 - Setup caused invalid page fault going back to the source, an error message should be given if installing on unsupported platform, so it seems we have some work to do see Bug 352510 - Unsupported windows versions need error message when attempting to install preceded by bug 330276 comment 47, 48 - Drop support for pre-Win2k platforms Bug 330208 (wontfixed) - Unsupported windows versions need error message on startup (and in installer)
Does it have unicode support? If not then this was the trade off between adding more locales, etc. and being able to at least launch the installer on Win9x which I believe is possible when unicode support is installed on Win9x. I considered adding a stub executable to support that as well but didn't / don't have the time to do so.
(In reply to comment #13) > Does it have unicode support? how do I check that?
It has been so many years I don't remember how. I do know it is called MSLU aka Microsoft Layer for Unicode. I suspect a download for it can be found via google.
FWIW I didn't find MSLU installed on my win98
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