Closed
Bug 536100
Opened 15 years ago
Closed 15 years ago
Yahoo Web Messenger Not Loading
Categories
(Firefox :: General, defect)
Tracking
()
RESOLVED
WORKSFORME
People
(Reporter: mysequel, Unassigned)
Details
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2b5) Gecko/20091204 Firefox/3.6b5 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2b5) Gecko/20091204 Firefox/3.6b5 The new version of the browser doesn't load: http://webmessenger.yahoo.com/ Reproducible: Always Steps to Reproduce: 1. Reboot 2. 3. Actual Results: Nothing different Expected Results: You need to fix it so this page displays and is usable
Comment 1•15 years ago
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I can see this page just fine with Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.3a1pre) Gecko/20091220 Minefield/3.7a1pre (.NET CLR 3.5.30729) ID:20091220050304. Are you trying to log in or something? Maybe try creating a new profile, see if that helps http://support.mozilla.com/en-US/kb/Managing+profiles PS, is this an addon you install? I'm am thinking it maybe...
When I load it, by either typing in the url going to my the bookmark carried over from my last version of Firefox, I get a blank page. No problem with normal page and logging in with Chrome.
Comment 3•15 years ago
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Did you try with a new profile?
Tyler, I appreciate your suggestion, but I don;t know what you are referring to or telling me to do. All I know is that when I clicked on this bookmark before my upgrade to 3.6, I was taken to the website and logged in, not I get a totally blank screen, whether I type in the url or go there from the bookmark.
Comment 5•15 years ago
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If you read the link I gave you in comment 1 it will show you how to create a new profile to test this in.
Yes....it's too confusing and why would I be blocked from from one website and not any others?
Comment 7•15 years ago
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Actually, it is very simple to create a new profile. Enter firefox.exe -ProfileManager into the search bar in the start menu in 7, press enter, then create a new one. If an extension or configuration issue is causing this, yeah, it could be stopping just one website from coming up.
When I enter firefox.exe -ProfileManager into the search bar in the start menu in 7, it brings me to my home page, not some profile editing page. Then, I don;t know how to create a new profile, or what it means to do that.
Comment 9•15 years ago
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Make sure firefox is closed before you enter that.
Reporter | ||
Comment 10•15 years ago
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OK...I see how to get to the profile page, but I don;t know what to do. All it says is delete profile. I can also add a new profile. Do you want me to delete my existing profile? I don't want to delete my existing bookmarks and passwords, etc.
Comment 11•15 years ago
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http://support.mozilla.com/en-US/kb/Managing+profiles#Creating_a_profile gives detailed instructions on how to create one, even gives a video.
Reporter | ||
Comment 12•15 years ago
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I can see the webpage if I create new profile and I suspect I can delete the old default profile, but how do I save/restore the bookmarks?
Comment 13•15 years ago
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Don't delete the old one. Go to support.mozilla.com and they can help you move your stuff over from the old one to the new.
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → WORKSFORME
Reporter | ||
Comment 14•15 years ago
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This is where at discusses that stuff, but it's not understandable by me as to what to do: Bookmarks and browsing history * places.sqlite - This file contains all your Firefox bookmarks and a list of websites you have previously visited. Passwords Your passwords are stored in two different files, both of which are required: * key3.db - This file stores your key database for your passwords. To transfer saved passwords, you must copy this file along with the following file. 3.5/3.6: * signons.sqlite - Saved passwords. 3.0: * signons3.txt - Saved passwords For more information see Remembering passwords. Cookies * cookies.sqlite - This file stores your cookies. For more information see the Cookies article.
Reporter | ||
Comment 15•15 years ago
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I got the bookmarks moved over. Getting the passwords resaved seems like a mystery. This certainly seems like a bug to me. What
Comment 16•15 years ago
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Please, go to support. They have forums and a live chat which can help you with this. This is not a support site.
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Description
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