536164 - User ID not remembered on hsbc.co.uk

Status: RESOLVED INVALID

(SeaMonkey :: Passwords & Permissions, defect)

Description

[Tristan Miller]

User-Agent:       Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.1.6) Gecko/20091210 SUSE/2.0.1-1.1 SeaMonkey/2.0.1
Build Identifier: Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.1.6) Gecko/20091210 SUSE/2.0.1-1.1 SeaMonkey/2.0.1

SeaMonkey does not remember the User ID for hsbc.co.uk's online banking login page.

Reproducible: Always

Steps to Reproduce:
1. Go to http://www.hsbc.co.uk/1/2/personal/internet-banking
2. Enter a user ID and click "Log on".
3. Go to http://www.hsbc.co.uk/1/2/personal/internet-banking
Actual Results:  
4. Nothing happens

Expected Results:  
4. The user ID I previously used should appear in the user ID field, either when the page loads or when I click on the user ID field (and possibly enter the first character).

I don't have hsbc.co.uk in my list of "never remember" sites in Password Manager.  Also, Edit->Preferences->Browser->History->Form and Search History->Enable search and form history is chceked.

Comment 1

[Robert Longson [:longsonr]]

The user ID field has autocomplete="off" so HSBC have chosen to disable password remembering. See https://developer.mozilla.org/en/How_to_Turn_Off_form_Autocompletion

There is some information for getting round this here http://forums.mozillazine.org/viewtopic.php?f=38&t=317943&start=0&st=0&sk=t&sd=a although it refers to Firefox you may be able to adapt it for SeaMonkey