Closed Bug 536803 Opened 10 years ago Closed 24 days ago

Vista and Outlook

Categories

(Firefox :: Shell Integration, defect)

3.5 Branch
x86
Windows Vista
defect
Not set

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: service, Unassigned)

Details

(Whiteboard: [platform-rel-Microsoft][platform-rel-Outlook])

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US) AppleWebKit/532.0 (KHTML, like Gecko) Chrome/3.0.195.38 Safari/532.0
Build Identifier: 3.5.6

Hi,


Was prompted to upgrade to 3.5.6, so I did so.  Immediately after that, and since then, when I click on a hyperlink in Outlook 2003, it is looking for an EXE of some kind.  When I change my default browser to Google Chrome, there is no problem.

Have removed some add-on's and disabled others.  I dunno, something is clearly wrong with this version of FF

Reproducible: Always

Steps to Reproduce:
1.see above
2.
3.
Actual Results:  
see above

Expected Results:  
Outlook hyperlink fires up Fire Fox, as it has all along, to the URL in question.

See above.
What happens if you set another browser as default and use tools/options/advanced/general/check now ?
(In reply to comment #0)
Hi,


Thanks for working this problem.


Did what you asked, no good.  Downloaded the setup.exe file, ran it.  I do NOT want to uninstall Fire Fox.

The thing is still prompting for, "Locate Link Browser"  See a lot of this in the Mozilla Knowledgebase, but not sure how to handle this.  Please advise.


Thanks,
SHD
> User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US)
> AppleWebKit/532.0 (KHTML, like Gecko) Chrome/3.0.195.38 Safari/532.0
> Build Identifier: 3.5.6
> 
> Hi,
> 
> 
> Was prompted to upgrade to 3.5.6, so I did so.  Immediately after that, and
> since then, when I click on a hyperlink in Outlook 2003, it is looking for an
> EXE of some kind.  When I change my default browser to Google Chrome, there is
> no problem.
> 
> Have removed some add-on's and disabled others.  I dunno, something is clearly
> wrong with this version of FF
> 
> Reproducible: Always
> 
> Steps to Reproduce:
> 1.see above
> 2.
> 3.
> Actual Results:  
> see above
> 
> Expected Results:  
> Outlook hyperlink fires up Fire Fox, as it has all along, to the URL in
> question.
> 
> See above.

(In reply to comment #1)
> What happens if you set another browser as default and use
> tools/options/advanced/general/check now ?
I did not told you to uninstall Firefox or download and install it again.

Set for example chrome as default browser and use tools/options/advanced/general/check now  in Firefox to set it again as default browser.

Note: Bugzilla is a developer site and not an enduser support one (like http://support.mozilla.com is)
Right, I did just what you asked.  I then downloaded the installer.  I then stated that I did not want to uninstall Fire Fox (as a resolution option).

Still have this looking for "Locate Link Browser".  From what I have read, this is an OS thing, fixed in XP under File Types.  Not sure how to fix it in Vista, or why this happened in the 1st place.


Thank You,
SHD

(In reply to comment #3)
> I did not told you to uninstall Firefox or download and install it again.
> 
> Set for example chrome as default browser and use
> tools/options/advanced/general/check now  in Firefox to set it again as default
> browser.
> 
> Note: Bugzilla is a developer site and not an enduser support one (like
> http://support.mozilla.com is)
Hi,


Completed the registry edits for Vista listed at:
http://www.howtogeek.com/howto/windows/troubleshooting-prevent-locate-link-browser-popup-dialog-when-clicking-on-links-in-outlook/#comment-82295

No good.  Any ideas?


Thanks,
SHD
Install all updates and service packs for vista and outlook, download and install Firefox 3.6.13, then test again.
Version: unspecified → 3.5 Branch
Whiteboard: [platform-rel-Microsoft][platform-rel-Outlook]
platform-rel: --- → ?
platform-rel: ? → ---

Is this bug still happening?

Flags: needinfo?(service)
Status: UNCONFIRMED → RESOLVED
Closed: 24 days ago
Resolution: --- → INCOMPLETE
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