User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:220.127.116.11) Gecko/20091201 Firefox/3.5.6 (.NET CLR 3.5.30729) Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:18.104.22.168) Gecko/20091201 Firefox/3.5.6 (.NET CLR 3.5.30729) When a link is right-clicked and then "open link in new window" is selected, nothing happens. It looks like the tab browsing works properly, but when a new window is attempted nothing happens. Thanks for your help! Andrew Reproducible: Always Steps to Reproduce: 1. Right click on a link (or go to file - > new window) 2. Select open link in new window Actual Results: No new window is opened. Expected Results: Expect a new firefox browser window to open.
Please verify that this happens in Firefox's safe mode and/or a new profile. Both are explained at http://support.mozilla.com/en-US/kb/Basic+troubleshooting
Whiteboard: [closeme 2009-01-25]
The feature does seem to work in safe mode. What does that indicate? I've uninstalled and re-installed and the same thing occurs outside of safe mode.
If it works in safe mode an extension or preference is to blame, see http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes
Perfect. An HP Smart Web Printing extension was causing the problem. I disabled it and now everything works fine. Thanks so much for your help.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 9 years ago
Resolution: --- → WORKSFORME
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