Closed Bug 537002 Opened 15 years ago Closed 7 years ago

update from 1.18 to 2.0 causes big problems / profiles disappear / adressbook disapear

Categories

(SeaMonkey :: Startup & Profiles, defect)

Product:
SeaMonkey
Component:
Startup & Profiles
Version:
SeaMonkey 2.0 Branch
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

(Not tracked)

Status:
RESOLVED INCOMPLETE

People

(Reporter: herbert.stimpel, Unassigned)

Details

(Keywords: dataloss, Whiteboard: DUPEME)

User-Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 1.1.4322; InfoPath.2; .NET CLR 2.0.50727) Build Identifier: seamonkey 2.0 update update from 1.18 to 2.0. - my 4 profiles disappeared - adressbook disapeared - mails disappeared - auto import function doesn´t bring an effect. 2 Hours of work on each if my 4 engines until ist runs properly again (I found out how the new folder structure looks like and wich files are needed, then I copied the old files into the new structure and imported the adressbook once new). That´s not a good update. I AM VERY ANGRY !!! Reproducible: Always Steps to Reproduce: same at 4 PCs Actual Results: seeabove Expected Results: update like the updates before ( from 1.12 to 1.18) update like the updates before ( from 1.12 to 1.18), take over the existing profiles and adressbooks.
Isn't it "just" that your 1.1.x profile was not migrated?
Whiteboard: DUPEME
Version: unspecified → SeaMonkey 2.0 Branch
Yes, it is "just" ! No information was given before. It looks like a normal update, e.g. from 1.17 to 1.18., but afterwards much work was to be done and data were missing !
This sounds like a migration problem. I would have expected other bugs to exist about it but I can't find them back.
Component: General → Startup & Profiles
Keywords: dataloss
QA Contact: general → profile-manager
We have "Bug 525038 - -migration does not start migration manager", what for unknown reasons has been marked as DUP of "Bug 537002 - update from 1.18 to 2.0 causes big problems / profiles disappear / adressbook disapear", what has a really unclear bug report
All these versions are really ancient and migration from them is no longer supported. Lets mark this resolved. If it occurs using a supported version and a valid upgrade path please reopen.
Status: UNCONFIRMED → RESOLVED
Closed: 7 years ago
Resolution: --- → INCOMPLETE
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