537100 - Recent versions of Firefox won't print secure pages to PDF

Status: RESOLVED INVALID

(Firefox :: General, defect)

Description

[James Niss]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.6) Gecko/20091201 Firefox/3.5.6
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.6) Gecko/20091201 Firefox/3.5.6

For years, I've been printing to PDF from secured Web pages (e.g., bank statements, boarding passes) with Firefox.  After some recent Firefox update, secured Web pages stopped printing to PDF from Firefox, although (1) unsecured pages print from Firefox to PDF, (2) secured pages print from Firefox to my printer, and (3) secured pages print to PDF from IE.  I have several PDF print drivers, and all of them fail to print secured Web pages from Firefox to PDF.

Reproducible: Always

Steps to Reproduce:
1.Open a secured Web page with Firefox
2.Click Print and select a PDF print driver 
3.Curse and stamp your feet


Expected Results:  
Either nothing happens, or Windows signals a print error

Comment 1

[Kevin Brosnan]

works for me - Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.3a1pre) Gecko/20091228 Minefield/3.7a1pre and Adobe Distiller Pro 8.1.3

Comment 2

[James Niss]

In my report I attributed the problem to a recent Firefox update, but maybe somehow it was an XP update that broke Firefox but left IE working.  What I know is that the problem arose within about the past year.  My Firefox version is 3.5.6.

Comment 3

[David Dahl :ddahl]

Also works fo rme on Linux: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.2b6pre) Gecko/20091228 Namoroka/3.6b6pre

Comment 4

[Kevin Brosnan]

You could try Firefox's basic troubleshooting document http://support.mozilla.com/en-US/kb/Basic+troubleshooting