Closed Bug 537106 Opened 16 years ago Closed 15 years ago

blanc menu windows

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Version:
3.6 Branch
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: supportdoc, Unassigned)

Details

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; fr; rv:1.9.2b5) Gecko/20091204 Firefox/3.6b5 (.NET CLR 3.5.30729) Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; fr; rv:1.9.2b5) Gecko/20091204 Firefox/3.6b5 (.NET CLR 3.5.30729) I expect some times blanc menu windows ... by example when I click right on à picture .. I get a white window .. not possible to see "download as" or other menu items. Reproducible: Always Steps to Reproduce: 1.clic right on a picture (or an other window item) 2. 3. Actual Results: the menu window is empty Expected Results: see the menu items
To exclude extension problems, have you also tested this in safe-mode and/or with a new profile? http://support.mozilla.com/en-US/kb/Safe+Mode http://support.mozilla.com/en-US/kb/Basic+Troubleshooting#Make_a_new_profile
Version: unspecified → 3.6 Branch
this is not a systematic bug. And I can not reproduce the problem when I want. I have the feeling that it is related to high use of the memory space. When I have not open a lot of TAB's and 2 Wundows, the bug seems not come up.
It is also possible that this problem comes from ASK Toolbar ... a Malware who comes up with other add-ons. It is very difficult to deinstall this malware. It uses a big amount of memory. I have fund this **** toolbar again on my computer and after I have killed the ask toolbar firefox works better. By example it was not possible to reduce a window of firefox and to mouve on an other screen of my multi screen system. After I have fund again ASK and after I have killed it again, the window can be moved without any problem to an other screen. John (brainstuff)
What the Ask toolbar the culprit? Did removing it resolve your issue?
Closing bug as WFM - if you are still experiencing this issue or have more information to provide feel free to post back here and we can re-open the bug. You can also get assistance by visiting the Firefox help site -> http://support.mozilla.com/en-US/kb/Ask+a+question
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → WORKSFORME
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