Add-On's don't transfer when Firefox was updated

RESOLVED INCOMPLETE

Status

()

RESOLVED INCOMPLETE
9 years ago
9 years ago

People

(Reporter: fido488, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [closeme 2010-01-25])

(Reporter)

Description

9 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.6) Gecko/20091201 Firefox/3.5.6
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.6) Gecko/20091201 Firefox/3.5.6

When I updated Firefox all of my Add-ons were no longer downloaded in Firefox. Also all of my toolbar settings were reset.

Reproducible: Didn't try

Steps to Reproduce:
1.Restarted computer after installing update
2.Opened Firefox
3.
Actual Results:  
Firefox gave me the window to retrieve bookmarks form either Internet Explorer or to not retrieve them

Expected Results:  
That Firefox would start normaly after an update and leave all of my settings alone...

The coputer was restarted with firefox still open.

Comment 1

9 years ago
Sounds like a second profile may have been created. http://support.mozilla.com/en-US/kb/Profiles#How_to_find_your_profile

Updated

9 years ago
Whiteboard: [closeme 2010-01-25]
Please use support to learn how to get your settings and stuff back.
Hardware: Other → x86

Comment 3

9 years ago
No response, closing as incomplete.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 9 years ago
Resolution: --- → INCOMPLETE
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