firefox constantly crashes while on this site

RESOLVED INCOMPLETE

Status

()

--
critical
RESOLVED INCOMPLETE
9 years ago
8 years ago

People

(Reporter: pave-power, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [CLOSEME 2010-12-01], URL)

(Reporter)

Description

9 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; da; rv:1.9.0.16) Gecko/2009120208 Firefox/3.0.16 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; da; rv:1.9.0.16) Gecko/2009120208 Firefox/3.0.16 (.NET CLR 3.5.30729)

every single time im on the escapist firefox crashes, and then i get an error when sending in the automatic report, this has become quite a big problem, for me since its a website i visit several times a day for longer periods.

heres the information i got last time:
Add-ons: {E9A1DEE0-C623-4439-8932-001E7D17607D}:2.1.0.5,danish@dictionaries.addons.mozilla.org:1.6.17,{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}:6.0.13,{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}:6.0.14,{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}:6.0.15,{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}:6.0.16,{20a82645-c095-46ed-80e3-08825760534b}:1.1,{B13721C7-F507-4982-B2E5-502A71474FED}:3.3.0.3971,{AE93811A-5C9A-4d34-8462-F7B864FC4696}:3.52,en-US@dictionaries.addons.mozilla.org:4.0.0,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.0.16
BuildID: 2009120208
CrashTime: 1262209821
InstallTime: 1261060644
ProductName: Firefox
SecondsSinceLastCrash: 36
StartupTime: 1262209788
Theme: classic/1.0
URL: http://www.escapistmagazine.com/forums/read/18.163410?page=8#4291641
Vendor: Mozilla
Version: 3.0.16


Reproducible: Always

Steps to Reproduce:
1.go to escapistmagazine.com
2.log in on account (does this automatically so i dont know if this is part of the problem) 
3.crash, i have noticed it crashes allot faster when having multiple tabs open
Actual Results:  
firefox crashes and an error comes up when sending in the report.

Expected Results:  
not crash, it started happening a few days ago (4-5)

Comment 1

9 years ago
works for me - Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.3a1pre) Gecko/20091228 Minefield/3.7a1pre

Is your flash player up to date? http://www.adobe.com/software/flash/about/

Have you tried Firefox's safe mode or a new profile? http://support.mozilla.com/en-US/kb/Basic+troubleshooting
(Reporter)

Comment 3

9 years ago
(In reply to comment #2)
> https://developer.mozilla.org/En/How_to_get_a_stacktrace_for_a_bug_report
> https://developer.mozilla.org/en/How_to_get_a_stacktrace_with_WinDbg

since another of my problems is sending in those reports i dont have any history of them, but i just opened the escapist and here is my latest detail about the crash:
Add-ons: {E2883E8F-472F-4fb0-9522-AC9BF37916A7}:1.6.2.60,{E9A1DEE0-C623-4439-8932-001E7D17607D}:2.1.0.5,danish@dictionaries.addons.mozilla.org:1.6.17,{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}:6.0.13,{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}:6.0.14,{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}:6.0.15,{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}:6.0.16,{20a82645-c095-46ed-80e3-08825760534b}:1.1,{B13721C7-F507-4982-B2E5-502A71474FED}:3.3.0.3971,{AE93811A-5C9A-4d34-8462-F7B864FC4696}:3.52,en-US@dictionaries.addons.mozilla.org:4.0.0,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.0.16
BuildID: 2009120208
CrashTime: 1262215583
InstallTime: 1261060644
ProductName: Firefox
SecondsSinceLastCrash: 2331
StartupTime: 1262215183
Theme: classic/1.0
URL: http://www.escapistmagazine.com/forums/read/9.164738
Vendor: Mozilla
Version: 3.0.16

i hope that will help you.
No, that information is useless.
Please use windbg to get a stacktrace.
Reporter, please retest with Firefox 3.6.12 or later in a fresh profile (http://support.mozilla.com/kb/Managing+profiles). Also update your plugins (flash, adobe reader, java, quicktime, silverlight, etc.) Go to the developer's website and download the latest version from there. If you no longer see this issue, please close this bug as RESOLVED, WORKSFORME. If you do see the bug, please post a comment.
Whiteboard: [CLOSEME 2010-12-01]
No reply, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
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