537712 - Won't allow me to open e-mails in Hotmail

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Rick Derouin]

User-Agent:       Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.6) Gecko/20091201 Firefox/3.5.6 (.NET CLR 3.5.30729)

Cannot open or delete mail using Hotmail, won't let me go from inbox to any other folder

Reproducible: Always

Steps to Reproduce:
1.Open hotmail and try to read an e-mail
2.
3.
Actual Results:  
Nothing happens

Expected Results:  
it should open the e-mail

let me read the e-mail

Comment 1

[Mark Stephens]

My hotmail is completely messed up in Hotmail also and I can't open emails.  IE works though for hotmail.  I'm running Windows 7.

Comment 2

[Andrew Bowen]

https://login.live.com/

Same for me. As of Firefox 3.6.4 just downloaded

Comment 3

[Andrew Bowen]

The Windows Live Network is unavailable from this site for one of the following reasons:

    * This site may be experiencing a problem
    * The site may not be a member of the Windows Live Network

You can:

    * You can sign in or sign up at other sites on the Windows Live Network, or try again later at this site.

Comment 4

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

You can also try to reproduce in Firefox 4 Beta 8 or later, there are many improvements in the new version, http://www.mozilla.com/en-US/firefox/all-beta.html

Comment 5

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.13 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.

Comment 6

[[e-mail]]

(In reply to Mark Stephens from comment #1)
> My hotmail is completely messed up in Hotmail also and I can't open emails. 
> IE works though for hotmail.  I'm running Windows 7.

i have Vista and still cant read mail or delete