Closed Bug 537716 Opened 15 years ago Closed 14 years ago

Firefox does not restart after shut down.

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Version:
3.5 Branch
Platform:
x86_64
Windows 7
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED INCOMPLETE

People

(Reporter: franky.edder.dionne, Unassigned)

Details

(Whiteboard: [CLOSEME 2011-05-30])

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7 (.NET CLR 3.5.30729) FBSMTWB Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7 (.NET CLR 3.5.30729) FBSMTWB On several occasions, Firefox would not restart after being shut down. When I try to restart the program, I get an error message that says Firefox is already running. However, firefox is not running at the time. I have to restart the computer to get firefox back up and running. What ever is causing the problem will not let another browser program open. Reproducible: Sometimes Steps to Reproduce: 1. I don't know what makes it fail to start up, so I can't supply any details here with any authority. 2. 3. Build platform target i686-pc-mingw32 Build tools Compiler Version Compiler flags cl 14.00.50727.762 -TC -nologo -W3 -Gy -Fdgenerated.pdb -DNDEBUG -DTRIMMED -Zi -UDEBUG -DNDEBUG -GL -wd4624 -wd4952 -O1 cl 14.00.50727.762 -GR- -TP -nologo -Zc:wchar_t- -W3 -Gy -Fdgenerated.pdb -DNDEBUG -DTRIMMED -Zi -UDEBUG -DNDEBUG -GL -wd4624 -wd4952 -O1 Configure arguments --enable-application=browser --enable-update-channel=release --enable-update-packaging --enable-jemalloc --enable-official-branding --disable-tests --with-crashreporter-enable-percent=10
bug 489006, bug 520455, bug 455144 or bug 494573 seem to be your issue?
Version: unspecified → 3.5 Branch
I too am having this problem quite frequently. I am running Windows & Firefox version 3.5.7. Usually the quickest way to fix it is to go to Task Manager and manually close the .exe process.
It seems most likely that an extension is causing this. I would try either safe mode, or a new profile (best way)
The shutdown doesn't complete and Firefox runs in the background and the best way to correct this is use task manager and MANUALLY shut down firefox32.exe this is becoming a more frequent problem of late!
clif, did you try a new profile?
seems resolved with the release of new Beta this am
Reporter, are you still seeing this issue with Firefox 4.0.1 or later in safe mode or a fresh profile? If not, please close. These links can help you in your testing. http://support.mozilla.com/kb/Safe+Mode http://support.mozilla.com/kb/Managing+profiles
Whiteboard: [CLOSEME 2011-05-30]
No reply, INCOMPLETE. Please retest with Firefox 4 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). Also, ensure you have the most up to date graphics drivers, operating system updates, and plugin versions (flash, java, etc). If you continue to see this issue with the newest Firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → INCOMPLETE
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