Access Denied (authentication_failed)




9 years ago
8 years ago


(Reporter: bradb, Unassigned)


Firefox Tracking Flags

(Not tracked)


(Whiteboard: [CLOSEME 2011-1-30])



9 years ago
User-Agent:       Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GM_UserLogonTimeUTC: 2010-01-04 14:43:14; GM_UserLogonTimeBias: 300; .NET CLR 1.0.3705; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; InfoPath.2; MS-RTC LM 8; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv: Gecko/20091201 Firefox/3.5.6

The previous version of FireFox correctly used the proxy server.  This version will not longer authenticate.  
Your credentials could not be authenticated: "Credentials required.". You will not be permitted access until your credentials can be verified.
This is typically caused by an incorrect username and/or password, but could also be caused by network problems.

Reproducible: Always

Steps to Reproduce:
Happens on company proxy server page.  

Expected Results:  
Extranet should load.  

Firefox is not properly taking the login user name and password to verify the proxy server.

Comment 1

9 years ago
If your proxy server uses NTLM (you didn´t specify any details), it might be bug 535193.
Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode? If not, please close. These links can help you in your testing.

You can also try to reproduce in Firefox 4 Beta 8 or later, there are many improvements in the new version,
Whiteboard: [CLOSEME 2011-1-30]
No reply, INCOMPLETE. Please retest with Firefox 3.6.13 or later and a new profile ( If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
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