538076 - ribbon shows weird symbols

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[ibefive]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2b5) Gecko/20091204 Firefox/3.6b5 GTB5 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2b5) Gecko/20091204 Firefox/3.6b5 GTB5 (.NET CLR 3.5.30729)

whenever I surf the web for a while the ribbon shows weird symbols

Reproducible: Always

Steps to Reproduce:
1. close Firefox

Actual Results:  
it showed the webpage on the ribbon

Expected Results:  
it showed the webpage on the ribbon

Comment 1

[Tyler Downer [He/Him]]

Please give some more details. What "Ribbon" (Firefox does not use a ribbon). What does it show? Does it happen without the google toolbar installed? can you give a screenshot?

Comment 2

[ibefive]

the bar at the top of the screen

Comment 3

[Tyler Downer [He/Him]]

I still need more specifics. There are at least 5 bars at the top of the screen in a default install, plus you have google toolbar. so, a screenshot is extremely helpful. Also, please provide ALL the information I requested in comment 1, plus this, does it happen in firefox safe mode? http://support.mozilla.com/en-US/kb/Safe+Mode

Comment 4

[ibefive]

the blue bar with the minimize maximize and close buttons

Comment 5

[Tyler Downer [He/Him]]

Can you provide a screenshot and follow the rest of the steps I asked? We need that information to diagnose.

Comment 6

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

You can also try to reproduce in Firefox 4 Beta 8 or later, there are many improvements in the new version, http://www.mozilla.com/en-US/firefox/all-beta.html

Comment 7

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.13 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.