Closed Bug 538120 Opened 15 years ago Closed 12 years ago

up to 10 minutes delay before file download starts

Categories

(Toolkit :: Downloads API, defect)

1.9.1 Branch
x86
Windows XP
defect
Not set
major

Tracking

()

RESOLVED INVALID

People

(Reporter: jmichae3, Unassigned)

References

()

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.6) Gecko/20091201 Firefox/3.5.6 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.6) Gecko/20091201 Firefox/3.5.6 (.NET CLR 3.5.30729)

on this page I have to download a lot in parallel, so I do it in sections and wait until each section is done, and there are up to 15 files in each section.  

I download the only way I can without losing the original page: right-click on file link and pick open in new tab (click-only downloads site, can't use downloadthemall(dta) or other mass downloads thing or use right-click save link as).

sometimes I do 2 sections at once. problem is, in doing this, downloads stop happening because of the single-download-window-focus code that forces a single dialog instead of using multiple dialogs.  the code is broken. what's more, the downloads delay for up to 10 minutes before a dialog comes up - I dare not close a tab for fear it might not be done.

the download code is broken to the point of being hardly usable.

at first I thought it might be related to the cpu spike bug 445261, and it might partially, but not a 10-minute delay!

Reproducible: Sometimes

Steps to Reproduce:
1. go to http://sf.net/projects/mingw/files
2. expand a few sections
3. start downloading 2 sections in massive rapid parallel, being careful not to have more than 4 concurrent downloads in the download manager at once.  smaller files less than 1MB will be great for this.  do this by right clicking on a file and picking "open in new tab"
4. save the downloads as they come along.  wait for up to 1 hour for them to come in (who knows).  attempt to count them.  note that release notes will trigger special behavior if they simply show up as a text file in the browser. in the case of one of those, in order to trigger the remaining downloads, you may need to go to the release notes tab and do control-s (File|Save Page As).  somehow the "download dialog" queue gets clogged if 2 download dialogs pop up over each other (later ones cancels the previous) in FF 3.5.6 (this wasn't a problem in earlier versions).  but see what happens if you don't do the workaround.
5. at some point within the 1 hour, you may get some stragglers showing up.
Actual Results:  
you may or may not get some stragglers showing up.

Expected Results:  
downloads should be within 10-30 seconds like all other sites.  perhaps this is an issue to take up with sourceforge.net?

sourceforge.net has a bug reporting system and a technical support email address, either of which should resolve the problem if this is a sourceforge.net problem. listed at bottom of page of http://sourceforge.net
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.8pre) Gecko/20100105 Shiretoko/3.5.8pre

This works fine for me. Within 5 seconds all downloads are finished.
Maybe caused by a bad extension, or a corrupt file in your profile?
Please try safe-mode / new profile to find out.

http://support.mozilla.com/en-US/kb/Safe+Mode
http://support.mozilla.com/en-US/kb/Basic+Troubleshooting#Make_a_new_profile
Component: General → Download Manager
Product: Firefox → Toolkit
QA Contact: general → download.manager
Version: unspecified → 1.9.1 Branch
I *am* in safe mode. yes, they can be within 5 seconds.
after about the 3rd right-click, firefox starts to slow way down.

maybe it's because I have been on firefox for a while and have done a lot of upgrades.  I have tried making a new profile before within the last 6 months. but it had absolutely no effect on any of the bugs I have been reporting so far.

I just put up with some bugs for a long time before reporting them.
oh yeah, this doesn't happen all the time.  it happened once out of 40 tries, only because I waited one time rather than close and was surprised with a long delay download.  I had about 15-20 tabs open.
I learned I wasn't in safe mode. I thought I was for a long time.  I was not given good instructions on going into safe mode before.
this is going to be really hard to reproduce.
I modified firefox's shortcut for safe mode, since everyone asks me the same question.
does firefox only work in safe mode?
(In reply to comment #5)
> does firefox only work in safe mode?
Not if you doubleclick on firefox.exe
I can't reproduce
WFM Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.3a1pre) Gecko/20091220 Minefield/3.7a1pre (.NET CLR 3.5.30729)
can not be reproduce by us
Status: UNCONFIRMED → RESOLVED
Closed: 12 years ago
Resolution: --- → WORKSFORME
it's not actually 10 minutes anymore,it's more like 20-30 seconds or so now. it could be their mirror selection thing. maybe it's just an untuned database at sf.net?
should be immediate. probably sf.net's side. so methinks this isn't really a valid bug in firefox when I think more about it. sorry folks for the added noise.
Resolution: WORKSFORME → INVALID
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