538349 - Simultenious opening & closing the application along with maximizing and minimizing it sometimes throwing an error message and application can not be opened until the system is restarted

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Rudraneel Bhattacharya]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; GTB6.3; InfoPath.2; .NET CLR 1.1.4322)
Build Identifier: Firefox/3.6b5

Simultenious opening & closing the browser along with maximizing and minimizing it sometimes throwing an error message and application can not be opened until the system is restarted

Reproducible: Sometimes

Steps to Reproduce:
1.Open the browser, maximize it or minimize,again close then again open the browser and repeat the same process for 5 to 6 times

Actual Results:  
After closing browser properly when user is trying to open the browser again it is showing error message that is 
"Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system". The browser can be opened until system is restarted.

Expected Results:  
Application should not throw any error message

Comment 1

[Rudraneel Bhattacharya]

Attachment: Simultenious opening & closing the application along with maximizing and minimizing it sometimes throwing an error message and application can not be opened until the system is restarted

Comment 2

[Tyler Downer [He/Him]]

Extensions are the most common cause of this. You can disable them, try safe mode, or create a new profile, but they are the usual cause of firefox.exe hanging when it closes.

Comment 3

[Wayne Mery (:wsmwk)]

Rudraneel, did you find the problem to be caused by extension?

Comment 4

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.13 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.