Simultenious opening & closing the application along with maximizing and minimizing it sometimes throwing an error message and application can not be opened until the system is restarted

RESOLVED INCOMPLETE

Status

()

RESOLVED INCOMPLETE
9 years ago
8 years ago

People

(Reporter: rudraneel.tester, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [closeme 2010-10-25])

Attachments

(1 attachment)

(Reporter)

Description

9 years ago
User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; GTB6.3; InfoPath.2; .NET CLR 1.1.4322)
Build Identifier: Firefox/3.6b5

Simultenious opening & closing the browser along with maximizing and minimizing it sometimes throwing an error message and application can not be opened until the system is restarted

Reproducible: Sometimes

Steps to Reproduce:
1.Open the browser, maximize it or minimize,again close then again open the browser and repeat the same process for 5 to 6 times

Actual Results:  
After closing browser properly when user is trying to open the browser again it is showing error message that is 
"Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system". The browser can be opened until system is restarted.

Expected Results:  
Application should not throw any error message
(Reporter)

Comment 1

9 years ago
Created attachment 420527 [details]
Simultenious opening & closing the application along with maximizing and minimizing it sometimes throwing an error message and application can not be opened until the system is restarted
Extensions are the most common cause of this. You can disable them, try safe mode, or create a new profile, but they are the usual cause of firefox.exe hanging when it closes.

Comment 3

8 years ago
Rudraneel, did you find the problem to be caused by extension?
Whiteboard: [closeme 2010-10-25]
No reply, INCOMPLETE. Please retest with Firefox 3.6.13 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
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