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3.5.7 Firefox is crashed . unable to use it .

RESOLVED INCOMPLETE

Status

()

Firefox
General
--
critical
RESOLVED INCOMPLETE
8 years ago
6 years ago

People

(Reporter: Vivek Bharathi, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [CLOSEME 2011-2-15])

(Reporter)

Description

8 years ago
User-Agent:       Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0)
Build Identifier: 3.5.7

3.5.7 Firefox is crashed . unable to use it .


" Firefox is already running , but is not responding to open a new window ,you must first close the   existing  firefox process ,or restart your system  "

message persists .. no other action can be done

 still mesage is existing after a fresh download and instalaltion of firefox 3.5.7 

system info :

windows XP
256 MB ram
80 GB harddisk
intel pentium 4





Reproducible: Didn't try

Steps to Reproduce:
1) open  IE8 browser
2) use a facebook account in  IE8 browser
3) use streaming website in IE8 browser say www.radiogrimmit.com ,www.cinecurry.com
4) Click Firefox icon in quick launch
5)stop the firefox process in task mngr 
6) again click the firefox browser icon from quick launch

issue :  unable to work with firefox 
     message window  " Firefox is already running , but is not responding to open a new window ,you must first close the   existing  firefox process ,or restart your system  " pops whenever firefox icon is clicked


Actual Results:  
Firefox 3.5.7 is crashed

Expected Results:  
firefox browser should open and can be used without hangup or crashing

3.5.5 was better than 3.5.6 and 3.5.7  ...

make firefox to be used in low memeory systems
This is not a security bug.  You may find this article from our support site helpful:
http://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding
Group: core-security
Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode or a fresh profile? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles
Whiteboard: [CLOSEME 2011-2-15]
No reply, INCOMPLETE. Please retest with Firefox 4 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → INCOMPLETE
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