538613 - 3.5.7 Firefox is crashed . unable to use it .

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Vivek Bharathi]

User-Agent:       Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0)
Build Identifier: 3.5.7

3.5.7 Firefox is crashed . unable to use it .


" Firefox is already running , but is not responding to open a new window ,you must first close the   existing  firefox process ,or restart your system  "

message persists .. no other action can be done

 still mesage is existing after a fresh download and instalaltion of firefox 3.5.7 

system info :

windows XP
256 MB ram
80 GB harddisk
intel pentium 4





Reproducible: Didn't try

Steps to Reproduce:
1) open  IE8 browser
2) use a facebook account in  IE8 browser
3) use streaming website in IE8 browser say www.radiogrimmit.com ,www.cinecurry.com
4) Click Firefox icon in quick launch
5)stop the firefox process in task mngr 
6) again click the firefox browser icon from quick launch

issue :  unable to work with firefox 
     message window  " Firefox is already running , but is not responding to open a new window ,you must first close the   existing  firefox process ,or restart your system  " pops whenever firefox icon is clicked


Actual Results:  
Firefox 3.5.7 is crashed

Expected Results:  
firefox browser should open and can be used without hangup or crashing

3.5.5 was better than 3.5.6 and 3.5.7  ...

make firefox to be used in low memeory systems

Comment 1

[Brandon Sterne (:bsterne)]

This is not a security bug.  You may find this article from our support site helpful:
http://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding

Comment 2

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode or a fresh profile? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

Comment 3

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 4 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.