539182 - emails disappearing. Cannot receive emails

Status: RESOLVED INCOMPLETE

(Thunderbird :: General, defect)

Description

[Frederic Belge]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; fr; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; fr; rv:1.9.1.5) Gecko/20091204 Thunderbird/3.0

Since yesterday i lost many of my emails and thunderbird didnt manage to connect to my email accounts to download any of my emails. I still send email but i am not even sure if they are really sent. I uninstall TB then reinstall it again. not work still.
It always says : choice of message to index .. all the time but nothing move and i still mist most of my old emails who vanished...

Reproducible: Always

Comment 1

[Frederic Belge]

I dont know how to fix this problem since after reinstalling thunderbird it didnt change anything... i'm lost

Comment 2

[Ludovic Hirlimann [:Usul]]

Are you using pop or imap ?

Anything in Tools -> Error console ?

Comment 3

[Frederic Belge]

Imap for the adress of mail.

Nothing in error console 

I solve my problem using an old restore point i did with mozbackup .. it was hard but i succed to get most of my data back.. just miss one month of email but it's not too bad. 

Just i dont know why one of my 2 account had disapeard from the list. Sound strange

Hope won't happen again.. will do more regular back up.

I wish mozbackup do regular automatic back up... like we can do for windows backup on weekly base for example

Frederic

Comment 4

[Ludovic Hirlimann [:Usul]]

Thanks for the update.