539992 - Send Message Error. The message could not be sent using SMTP server ...

Status: RESOLVED INCOMPLETE

(Thunderbird :: General, defect)

Description

[dhiva]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-US) AppleWebKit/532.5 (KHTML, like Gecko) Chrome/4.0.249.49 Safari/532.5
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.1.5) Gecko/20091204 Thunderbird/3.0

Sending of message failed.
The message could not be sent using SMTP server mail.es.net for an unknown reason. Please verify that your SMTP server settings are correct and try again, or contact your network administrator.

I checked the reported bug list by looking at the key word 'send' none of the problem reported already matches with my problem.

Reproducible: Always

Steps to Reproduce:
1.I have seen this error mostly on Mac OS X
2.just compose a message and try to send it
Actual Results:  
Should be asking for smtp server password.

Expected Results:  
Send Message Error. Detailed error has been posted 

I believe this is something to do with Permission problem. i.e software trying to generate a temporary file in the process of sending an email. But fails.

But i have no idea about changing the permission of the temporary folder that Thunderbird uses.

Comment 1

[dhiva]

I had similar issue with SeaMonkey. Then i changed the Seamonkey cache folder to a known folder in a known location. The problem gone away. 

I don't have that option with Thunderbird.

Comment 2

[Ludovic Hirlimann [:Usul]]

(In reply to comment #1)
> I had similar issue with SeaMonkey. Then i changed the Seamonkey cache folder
> to a known folder in a known location. The problem gone away. 
> 
> I don't have that option with Thunderbird.

You can edit the prefs.js file and that should do it. You can find the pref you need to change by looking at the Seamonkey prefs file.

Comment 3

[dhiva]

Looks like this directory is encoded and not sure if i can edit this pref in human readable format.
browser.cache.disk.parent_directory", "AAAAAAGGAAIAAQxN....")

Comment 4

[Ludovic Hirlimann [:Usul]]

(In reply to comment #3)
> Looks like this directory is encoded and not sure if i can edit this pref in
> human readable format.
http://kb.mozillazine.org/Browser.cache.disk.parent_directory has more information on the pref.

Comment 5

[mbrando]

Hi,

I'm having the exact same problem. Mac OS 10.5.8 and Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.1.7) Gecko/20100111 Thunderbird/3.0.1

Thanks,
Mike

Comment 6

[Wayne Mery (:wsmwk)]

dhiva, mbrando  do you still see the problem?

Comment 7

[mbrando]

Hi,

I stopped using Thunderbird and switched back to Apple Mail due to this issue. I have never retested. It has been nearly a year since my post?

- Mike

Comment 8

[Joshua Cranmer [:jcranmer]]

RESOLVED INCOMPLETE per comment 7 and lack of response by dhiva...