Closed Bug 540031 Opened 15 years ago Closed 15 years ago

Implement add-on abuse communication channel

Categories

(addons.mozilla.org Graveyard :: Public Pages, defect, P3)

Product:
addons.mozilla.org Graveyard
Component:
Public Pages
Type:
defect

Tracking

(Not tracked)

Status:
VERIFIED DUPLICATE of bug 472399
Milestone:
4.x (triaged)

People

(Reporter: jorgev, Unassigned)

Details

(Whiteboard: [ReviewTeam]) 

Users have a hard time trying to contact us regarding abusive add-ons. Some resort to negative reviews (which we rarely check), and very few manage to find the amo-editors or amo-admins addresses.

I think there should be a "Report Abuse" link on every add-on page. I think below the "Share this Add-on" link is a good place. This should open a form where the user can type the explanation and submit it.

The abuse reports would not be public, but it'd be good to encourage users to provide an email address for questions. They should appear as a new list in the Editor Tools. It should be possible to delete reports that are irrelevant or no longer useful, and to see which add-ons are receiving the most abuse reports.

This will give us better control of misbehaving add-ons, and users will be happier with the additional communication channel.
Similar to bug 472399. Probably could have one "report" link for all issues.
Ha, I even commented on it. I guess it's a dupe.
Status: NEW → RESOLVED
Closed: 15 years ago
Resolution: --- → DUPLICATE
Status: RESOLVED → VERIFIED
Reclassifying editor bugs and changing to a new whiteboard flag. Spam, spam, spam, spam...
Whiteboard: [required amo-editors] → [ReviewTeam]
Product: addons.mozilla.org → addons.mozilla.org Graveyard
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