540278 - Firefox 3.5.7 at pogo.com on Windows 7 starts Zombie processes

Status: RESOLVED INVALID

(Firefox :: General, defect)

Description

[Richard Elkins]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7

Java version "1.6.0_17"
Java(TM) SE Runtime Environment (build 1.6.0_17-b04)
Java HotSpot(TM) Client VM (build 14.3-b01, mixed mode, sharing)

Every time I try to use Firefox to start a game at pogo.com, a headless Zombie process is started instead.  Note that Google Chrome and IE behave correctly.

This behavior began a couple of months ago.

Reproducible: Always

Steps to Reproduce:
1. Go to pogo.com.
2. Login.
3. Start a game.
Actual Results:  
headless Firefox zombie process started

Expected Results:  
Game launched just as in Google Chrome or IE

Comment 1

[Tyler Downer [He/Him]]

So, it starts another firefox.exe process so you have two then? How about in safe mode?
http://support.mozilla.com/en-US/kb/Safe+Mode

Comment 2

[Richard Elkins]

The primary process starts a second headless process that is useless.  The primary process is still able to function away from pogo.com.  However, once you exit from the primary process while the zombie is running, then all subsequent attempts to launch Firefox fail.  The only recourse is to manually kill the zombie with the Windows task manager or reboot.

Comment 3

[Tyler Downer [He/Him]]

Did you try safe mode?

Comment 4

[Richard Elkins]

(In reply to comment #3)
> Did you try safe mode?

Yes, it works fine in safe mode with no option boxes checked.  Odd. Why would that matter?  Then, again, I am not aware of what Firefox is inhibiting in safe mode.

Comment 5

[Tyler Downer [He/Him]]

OK, well, safe mode disables all your addons temporarily, so this is a problem caused by one of them, so, if you want to narrow down the cause, try this. Disable your addons one-by-one, retesting after each one. When the problem disappears, that lat addon is the problem. Report to the developer of that addon.