Closed Bug 540690 Opened 15 years ago Closed 15 years ago

Crash in [@ RtlpDeCommitFreeBlock | RtlpCoalesceFreeBlocks] most probably caused by printer driver for HP LaserJet 4000 PCL 6

Categories

(Core :: Printing: Output, defect)

x86
Windows XP
defect
Not set
critical

Tracking

()

RESOLVED INVALID

People

(Reporter: Tobbi, Unassigned)

Details

(Keywords: crash, Whiteboard: dupme)

Crash Data

A user on LiveChat reported problems printing from a HP LaserJet 4000 PCL 6 printer model. This issue persisted after downloading and reinstalling the latest drivers. Crash report: http://crash-stats.mozilla.com/report/index/64393d36-e36f-49e8-a92b-ceb702100119
OS: Windows Vista → Windows XP
Keywords: crash
Summary: Crash in [@ RtlpDeCommitFreeBlock | RtlpCoalesceFreeBlocks] most probably caused by Canon Printer driver HP LaserJet 4000 PCL 6 → Crash in [@ RtlpDeCommitFreeBlock | RtlpCoalesceFreeBlocks] most probably caused by printer driver for HP LaserJet 4000 PCL 6
crash is in the driver 0 ntdll.dll RtlpDeCommitFreeBlock 1 ntdll.dll RtlpCoalesceFreeBlocks 2 hpbf222e.dll hpbf222e.dll@0x13a0f7 3 @0x11075af7 4 ntdll.dll RtlpAllocateFromHeapLookaside 5 ntdll.dll RtlpAllocateFromHeapLookaside 6 ntdll.dll RtlAllocateHeap 7 ntdll.dll RtlDeleteCriticalSection 8 @0x10c8c443 9 hpbf222e.dll hpbf222e.dll@0x13a0d6 10 hpbf222e.dll hpbf222e.dll@0x140473 11 hpbf222e.dll hpbf222e.dll@0x1bddbf 12 hpbf222e.dll hpbf222e.dll@0x140494
Severity: normal → critical
Status: NEW → RESOLVED
Closed: 15 years ago
Resolution: --- → INVALID
Whiteboard: dupme
Crash Signature: [@ RtlpDeCommitFreeBlock | RtlpCoalesceFreeBlocks]
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