541036 - "open as list" comes up blank with no messages when doing searches

Status: RESOLVED INCOMPLETE

(Thunderbird :: Search, defect)

Description

[RM]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.7) Gecko/20100111 Thunderbird/3.0.1

Kindly indulge, as this is all over my head & I am a computer moron.
I think all search/filter functions were working OK in TB 3.0. 
Upgraded to 3.0.1 tonight from within TB (the radio button in the dialog box), rather than downloading the installer from mozillamessaging.
Ran a search by name. Blue side pane showed results with filters and message counts. Selected "open as list" from header in main, right, white pane and it was blank -- no messages.
Tried TB Safe mode: seemed to work, but not for all searches.
Tried disabling AdBlock Plus 1.1.3 (the only extension) in TB normal mode: seemed to fix it, but again only for some searches/folders.

Reproducible: Sometimes

Steps to Reproduce:
1. type name in white "search all messages" bar
2. select desired name from the options that appear (or hit "enter")
3. check the desired filter box in the blue side pane to narrow the search
4. click "open as list" from the gray header bar on the right, white pane (button turns blue with mouse-over)
5. hit "enter"
Actual Results:  
Sometimes it works, sometimes it doesn't.
Either I actually see the list of messages, or I get a blank, white pane that, instead of showing the name of the person in the tab, only shows "search".

Expected Results:  
I expected to see the list EVERY time I did this, so long as I was selecting from a filter on the left side pane that contained results (messages).

I am pretty sure this all worked fine in TB2 and even in TB3.0. I was actually using this feature earlier in the day.
But, given that it appears to be inconsistent, perhaps I was just lucky, and it is merely a coincidence that this has appeared after the in-place upgrade to 3.0.1?
At first, I thought it was a problem with AdBlock Plus 1.1.3 (and it still might be), b/c it seems to work better (but not 100%) either in safe mode or in regular mode with ABP disabled.
Please excuse my non-technical and moronic descriptions, as I am just an old geezer.

Comment 1

[Wayne Mery (:wsmwk)]

I've been seeing this also.

perhaps we need to reopen  Bug 519078 -  Clicking search results gives a blank tab

my gloda index has been rebuilt at least twice since correctness patch, so I shouldn't have a bad db

Comment 2

[RM]

Yes, I'm not imagining it!
In addition to no list showing up, the titles in the tabs just say "search" rather than having the title of the searched name, etc.
I just checked 3.0 on my W7 laptop, and there are none of these problems.
(That said, it's a new install on a new machine with only a few emails in the folders.)
I don't think it's a profile corruption.
Could it be that, if the folder from which the search items are being retrieved is very large, that it just cannot complete the task?
Could I try: reinstalling TB 3.0.1 (fresh d/l & install on top of the current one)? or perhaps deleting the msf version of the folders in question?

Search itself does seem to work (regular and safe mode, with and without the ABP extension), it's just the "open as list" AND (it seems) the tab titles, and it's not 100% of the time.

Comment 3

[Ludovic Hirlimann [:Usul]]

RM if you can reproduce at will , please follow the instructions at https://wiki.mozilla.org/Thunderbird:Using_Gloda to get some logs that can be analyzed.

Comment 4

[Dan Mosedale (:dmosedale, :dmose)]

Not blocking for now, since we're not aware of a large number of users seeing this.  If that changes, feel free to renominate.  RM, if you're still seeing this, the logs requested in comment 3 would likely be helpful.

Comment 5

[Wayne Mery (:wsmwk)]

RM, do you still see this in v3.0.3?  And _without_ ABP?

unconfirming because we still don't know what's happening with RM and might not be same as what I see. might even be a dup

Comment 6

[Joshua Cranmer [:jcranmer]]

RESOLVED INCOMPLETE due to lack of response to previous question. If you feel this change was made in error, please respond to this bug with your reasons why.