Open Bug 541272 Opened 14 years ago Updated 2 years ago

New Account Wizard stalls after clicking "Create Account" for AOL IMAP

Categories

(Thunderbird :: Account Manager, defect)

x86
macOS
defect

Tracking

(Not tracked)

People

(Reporter: rolandtanglao, Unassigned)

Details

Attachments

(1 file)

Steps to reproduce:
1. start Thunderbird acount creation wizard
2. enter valid aol.com e.g. joe@aol.com userid and password
3. click "Create Account"
4. Check "I understand the risks", and click "Create account"

Result:
spins forever and stalls forever at "creating account in backend" (see attached wizard logs)

Expected Result:
Account to be created
Account to be created successfully
anything on the Error Console?
Where does it "spin"? How long did you want? Did you do Wireshark?

When I reproduce, it says "Checking password...", then spins a while (30s?), then says "username or password invalid" (which is correct in this case). (That message also comes when something else goes wrong in password check, but that's a different bug.)
In Wireshark, I see that TB is trying to log in with IMAP command 'login joe bla', and server says 'NO LOGIN Failed. Incorrect name and/or password...'.

So: WORKSFORME.
(In reply to comment #3)

> In Wireshark, I see that TB is trying to log in with IMAP command 'login joe
> bla', and server says 'NO LOGIN Failed. Incorrect name and/or password...'.
> 

Roland can you share a valid AOL ID with ben so he can try to reproduce with a working userid/password ?
Ops, sorry, I overread the "*valid* aol.com account". I have one (aim accounts are free).
Severity: normal → S3
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