541716 - FireFox 3.6: Extensions will not install

Reporter

Description

•

15 years ago

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.2) Gecko/20100115 Firefox/3.6
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.2) Gecko/20100115 Firefox/3.6

Reported here: http://support.mozilla.com/en-US/forum/1/563065
-----
Since upgrading to 3.6, extensions will not install at all. I can select any one from the recommended list,

I select an extension as usual, install, the progress completes without error, and I am told to restart FF, which I do. The extension is NOT installed.

Running linux mint 7 - KDE edition (4.3.2).

Oh and yes I reset the extension manager by renaming the files in my profile directory. That did not help. Also note that running FF as root and installing an extension works. Just not as a standard user. This worked fine with 3.0 and 3.5.x - it stopped working with 3.6. I do not wish to - nor should I *need* to - run FF as root to have extensions install.

What directory are extensions saved to when they are downloaded? To the specified profile folder or elsewhere? That way I could at least see if they are being downloaded at all. 

Reproducible: Always

Steps to Reproduce:
1. Select an extension (eg, Stumble Upon), click Install
2. Wait for download to complete, restart FF as requested
3. Check installed extensions.
Actual Results:  
Extension is not installed

Expected Results:  
Extension SHOULD be installed.





  Application Basics



        Name

        Firefox



        Version

        3.6



        Profile Directory



          Open Containing Folder



        Installed Plugins



          about:plugins



        Build Configuration



          about:buildconfig



  Extensions



        Name



        Version



        Enabled



        ID



        CLEO

        4.3

        true

        CLEO@guid.customsoftwareconsult.com



        CSS Usage

        0.2.1

        true

        csscoverage@spaghetticoder.org



        Firebug

        1.5.0

        true

        firebug@software.joehewitt.com



        CodeBurner for Firebug

        1.5

        false

        firebug@tools.sitepoint.com



        MrTweet

        1.1

        false

        mrtweet@mrtweet.com



        FEBE

        6.3.2

        true

        {4BBDD651-70CF-4821-84F8-2B918CF89CA3}



        FireFTP

        1.0.7

        true

        {a7c6cf7f-112c-4500-a7ea-39801a327e5f}



        Power Twitter

        1.37

        false

        {b2509cd4-17cd-45ed-8146-a82af038f493}



        DownloadHelper

        4.7

        true

        {b9db16a4-6edc-47ec-a1f4-b86292ed211d}



        Yoono

        7.0.6

        true

        {d9284e50-81fc-11da-a72b-0800200c9a66}



        DownThemAll!

        1.1.8

        true

        {DDC359D1-844A-42a7-9AA1-88A850A938A8}



        Download Manager Tweak

        0.8.6

        true

        {F8A55C97-3DB6-4961-A81D-0DE0080E53CB}



        Show Me More

        1.3

        false

        showmemore@suskind



  Modified Preferences



      Name



      Value



        accessibility.typeaheadfind.flashBar

        0



        browser.history_expire_days.mirror

        180



        browser.places.smartBookmarksVersion

        2



        browser.startup.homepage

        http://www.google.com/ig?hl=en&source=iglk



        browser.startup.homepage_override.mstone

        rv:1.9.2



        browser.tabs.loadInBackground

        false



        dom.disable_window_move_resize

        true



        dom.event.contextmenu.enabled

        false



        extensions.lastAppVersion

        3.6



        javascript.options.showInConsole

        true



        network.cookie.prefsMigrated

        true



        places.last_vacuum

        1264114580



        print.tmp.printerfeatures.CUPS-PDF-Printer.can_change_colorspace

        false



        print.tmp.printerfeatures.CUPS-PDF-Printer.can_change_downloadfonts

        false



        print.tmp.printerfeatures.CUPS-PDF-Printer.can_change_jobtitle

        false



        print.tmp.printerfeatures.CUPS-PDF-Printer.can_change_num_copies

        true



        print.tmp.printerfeatures.CUPS-PDF-Printer.can_change_orientation

        true



        print.tmp.printerfeatures.CUPS-PDF-Printer.can_change_paper_size

        true



        print.tmp.printerfeatures.CUPS-PDF-Printer.can_change_plex

        false



        print.tmp.printerfeatures.CUPS-PDF-Printer.can_change_printincolor

        true



        print.tmp.printerfeatures.CUPS-PDF-Printer.can_change_resolution

        false



        print.tmp.printerfeatures.CUPS-PDF-Printer.can_change_spoolercommand

        false



        print.tmp.printerfeatures.CUPS-PDF-Printer.colorspace.0.name

        default



        print.tmp.printerfeatures.CUPS-PDF-Printer.colorspace.count

        1



        print.tmp.printerfeatures.CUPS-PDF-Printer.has_special_printerfeatures

        true



        print.tmp.printerfeatures.CUPS-PDF-Printer.orientation.0.name

        portrait



        print.tmp.printerfeatures.CUPS-PDF-Printer.orientation.1.name

        landscape



        print.tmp.printerfeatures.CUPS-PDF-Printer.orientation.count

        2



        print.tmp.printerfeatures.CUPS-PDF-Printer.paper.0.height_mm

        210



        print.tmp.printerfeatures.CUPS-PDF-Printer.paper.0.is_inch

        false



        print.tmp.printerfeatures.CUPS-PDF-Printer.paper.0.name

        A5



        print.tmp.printerfeatures.CUPS-PDF-Printer.paper.0.width_mm

        148



        print.tmp.printerfeatures.CUPS-PDF-Printer.paper.1.height_mm

        297



        print.tmp.printerfeatures.CUPS-PDF-Printer.paper.1.is_inch

        false



        print.tmp.printerfeatures.CUPS-PDF-Printer.paper.1.name

        A4



        print.tmp.printerfeatures.CUPS-PDF-Printer.paper.1.width_mm

        210



        print.tmp.printerfeatures.CUPS-PDF-Printer.paper.2.height_mm

        420



        print.tmp.printerfeatures.CUPS-PDF-Printer.paper.2.is_inch

        false



        print.tmp.printerfeatures.CUPS-PDF-Printer.paper.2.name

        A3



        print.tmp.printerfeatures.CUPS-PDF-Printer.paper.2.width_mm

        297



        print.tmp.printerfeatures.CUPS-PDF-Printer.paper.3.height_mm

        279



        print.tmp.printerfeatures.CUPS-PDF-Printer.paper.3.is_inch

        true



        print.tmp.printerfeatures.CUPS-PDF-Printer.paper.3.name

        Letter



        print.tmp.printerfeatures.CUPS-PDF-Printer.paper.3.width_mm

        215



        print.tmp.printerfeatures.CUPS-PDF-Printer.paper.4.height_mm

        355



        print.tmp.printerfeatures.CUPS-PDF-Printer.paper.4.is_inch

        true



        print.tmp.printerfeatures.CUPS-PDF-Printer.paper.4.name

        Legal



        print.tmp.printerfeatures.CUPS-PDF-Printer.paper.4.width_mm

        215



        print.tmp.printerfeatures.CUPS-PDF-Printer.paper.5.height_mm

        431



        print.tmp.printerfeatures.CUPS-PDF-Printer.paper.5.is_inch

        true



        print.tmp.printerfeatures.CUPS-PDF-Printer.paper.5.name

        Tabloid



        print.tmp.printerfeatures.CUPS-PDF-Printer.paper.5.width_mm

        279



        print.tmp.printerfeatures.CUPS-PDF-Printer.paper.6.height_mm

        254



        print.tmp.printerfeatures.CUPS-PDF-Printer.paper.6.is_inch

        true



        print.tmp.printerfeatures.CUPS-PDF-Printer.paper.6.name

        Executive



        print.tmp.printerfeatures.CUPS-PDF-Printer.paper.6.width_mm

        190



        print.tmp.printerfeatures.CUPS-PDF-Printer.paper.count

        7



        print.tmp.printerfeatures.CUPS-PDF-Printer.plex.0.name

        default



        print.tmp.printerfeatures.CUPS-PDF-Printer.plex.count

        1



        print.tmp.printerfeatures.CUPS-PDF-Printer.resolution.0.name

        default



        print.tmp.printerfeatures.CUPS-PDF-Printer.resolution.count

        1



        print.tmp.printerfeatures.CUPS-PDF-Printer.supports_colorspace_change

        false



        print.tmp.printerfeatures.CUPS-PDF-Printer.supports_downloadfonts_change

        false



        print.tmp.printerfeatures.CUPS-PDF-Printer.supports_jobtitle_change

        false



        print.tmp.printerfeatures.CUPS-PDF-Printer.supports_orientation_change

        true



        print.tmp.printerfeatures.CUPS-PDF-Printer.supports_paper_size_change

        true



        print.tmp.printerfeatures.CUPS-PDF-Printer.supports_plex_change

        false



        print.tmp.printerfeatures.CUPS-PDF-Printer.supports_printincolor_change

        true



        print.tmp.printerfeatures.CUPS-PDF-Printer.supports_resolution_change

        false



        print.tmp.printerfeatures.CUPS-PDF-Printer.supports_spoolercommand_change

        false



        privacy.sanitize.migrateFx3Prefs

        true



        security.warn_viewing_mixed

        false

Tyler Downer [He/Him]

Comment 1

•

15 years ago

Please don't post all your settings and addons in the bug report, it makes it hard to read.

Component: General → Add-ons Manager

Product: Firefox → Toolkit

QA Contact: general → add-ons.manager

Version: unspecified → 1.9.2 Branch

Dave Townsend [:mossop]

Comment 2

•

15 years ago

Please attach copies of extensions.ini, extensions.rdf, extensions.cache and extensions.log from your profile folder to this bug report.

Dave Townsend [:mossop]

Comment 3

•

15 years ago

(In reply to comment #2)
> Please attach copies of extensions.ini, extensions.rdf, extensions.cache and
> extensions.log from your profile folder to this bug report.

Note, please do this after you have tried and failed to install an extension

Fabiano Fabris

Reporter

Comment 4

•

15 years ago

Attached file extensions.cache - per request — Details

Fabiano Fabris

Reporter

Comment 5

•

15 years ago

Attached file extensions.ini — Details

Fabiano Fabris

Reporter

Updated

•

15 years ago

Attachment #423183 - Attachment description: As requested → extensions.ini

Fabiano Fabris

Reporter

Comment 6

•

15 years ago

Attached file extensions.log — Details

Fabiano Fabris

Reporter

Comment 7

•

15 years ago

Attached file extensions.rdf — Details

Fabiano Fabris

Reporter

Comment 8

•

15 years ago

Files attached as requested. Also apologies for including all that info - I was trying to be as complete as possible, and I guess it was overkill.

Dave Townsend [:mossop]

Comment 9

•

15 years ago

What anti-virus tools do you have installed?

Fabiano Fabris

Reporter

Comment 10

•

15 years ago

(In reply to comment #9)
> What anti-virus tools do you have installed?

None.

Fabiano Fabris

Reporter

Comment 11

•

14 years ago

OK, I have no idea why, but it works now. :-| 

Sorry for wasting your time, and I am closing this.

Status: UNCONFIRMED → RESOLVED

Closed: 14 years ago

Resolution: --- → FIXED

Robert Strong (they/them - no direct email)

Updated

•

14 years ago

Resolution: FIXED → WORKSFORME

Bugzilla

Quick Search

FireFox 3.6: Extensions will not install

Categories

(Toolkit :: Add-ons Manager, defect)

Tracking

()

People

(Reporter: ffabris, Unassigned)

References

Details

Crash Data

Security

(public)

User Story

Attachments

(4 files)

Description

Comment 1

Comment 2

Comment 3

Comment 4

Comment 5

Updated

Comment 6

Comment 7

Comment 8

Comment 9

Comment 10

Comment 11

Updated

Attachment

General

Description

File Name

Content Type

extensions.cache - per request 15 years ago Fabiano Fabris 1.54 KB, text/plain		Details
extensions.ini 15 years ago Fabiano Fabris 956 bytes, text/plain		Details
extensions.log 15 years ago Fabiano Fabris 33.60 KB, text/plain		Details
extensions.rdf 15 years ago Fabiano Fabris 21.01 KB, text/plain		Details