541866 - Most (but not all) images do not display in Facebook. Why some but not others?

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Michael Juhre]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7

I have seen some postings of images not working in Facebook but not the problem I have had for several months. When I access Facebook, most images do not appear but some do and the arbitrariness of it is baffling. For example, 3 of my 13 profile photos appear on the thumbnail page. A slightly higher number will display in their full form if I select one and then scroll through the photos (but still not ALL of them - very odd). The same thing happens with my photo albums. Also, if I embed a photo into a message to a Facebook friend it uploads but won't display on my screen. For these reasons I have had to use Opera to use Facebook now for months, although FF remains my default browser.

I did not report this for a long time because I haven't found anyone else with the problem. 



Reproducible: Always

Steps to Reproduce:
1.Open my profile pics page or any photo album page
Actual Results:  
About 15-20% of uploaded images display

Expected Results:  
95-100% of uploaded images display (leaving 5% for possibility of corrupted files)

Comment 1

[Tyler Downer [He/Him]]

Please update to firefox 3.6, then test in safe mode. http://support.mozilla.com/en-US/kb/Safe+Mode

Comment 2

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

You can also try to reproduce in Firefox 4 Beta 8 or later, there are many improvements in the new version, http://www.mozilla.com/en-US/firefox/all-beta.html

Comment 3

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.13 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.

Comment 4

[Michael Juhre]

I will report, try remedies and if necessary report again soon. For several months I have been very busy and using my company laptop (ThinkPad) almost exclusively, instead of my personal laptop (Mac), I also haven't had time to do much Facebooking. I'll try to report in the next week. Thanks all.