542101 - Firefox doesn't always start when firefox.exe is run

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Tyr]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.6) Gecko/20091201 Firefox/3.5.6 GTB6 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.6) Gecko/20091201 Firefox/3.5.6 GTB6 (.NET CLR 3.5.30729)

Firefox lately hasn't been starting up. I start up the program and wait, nothing happens for over 10 minutes, I try opening it again, doesn't do anything, I then open the task manager and end task firefox and try running it again, and it sometimes will work, but usually I have to do this a few times until it runs.

Reproducible: Sometimes

Steps to Reproduce:
1.Open Mozilla Firefox
2.wait
3.wait some more
4.Firefox window never appears
Actual Results:  
Firefox Doesn't open

Expected Results:  
The Firefox browser window should appear.

I do have several addons and I believe they could contribute to it not starting up, though idk how likely that is.


My plugins pasted from the mozilla plug in check site:

Java(TM) Platform SE 6 U13
Java(TM) Platform SE binary 	Unable to Detect Plugin Version 	Research
Plugin Icon
Java(TM) Platform SE 6 U15
Next Generation Java Plug-in 1.6.0_15 for Mozilla browsers 	Outdated Version 	Update
Plugin Icon
Silverlight Plug-In
3.0.50106.0 	3.0.50106.0 	Up to Date
Plugin Icon
Shockwave for Director
Adobe Shockwave for Director Netscape plug-in, version 11.5 	11.5 	Up to Date
Plugin Icon
Shockwave Flash
Shockwave Flash 10.0 r42 	10.0.42.0 	Up to Date
Plugin Icon
DivX Web Player
DivX Web Player version 1.5.0.52 	1.5.0.52 	Up to Date
Plugin Icon
QuickTime Plug-in 7.6.5
The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site. 	7.6.5.0 	Up to Date
Plugin Icon
Photosynth
Photosynth 2.109.529.1131 	Unable to Detect Plugin Version 	Research
Plugin Icon
Microsoft Office Live Plug-in for Firefox
Office Live Update v1.4 	Unable to Detect Plugin Version 	Research
Plugin Icon
Microsoft Office 2003
Office Plugin for Netscape Navigator 	Unable to Detect Plugin Version 	Research
Plugin Icon
npijjiFFPlugin1 for Mozilla
npijjiFFPlugin1 	Unable to Detect Plugin Version 	Research
Plugin Icon
Java Deployment Toolkit 6.0.150.3
NPRuntime Script Plug-in Library for Java(TM) Deploy 	Unable to Detect Plugin Version 	Research
Plugin Icon
O3D Plugin
O3D Plugin version:0.1.42.3 	Unable to Detect Plugin Version 	Research
Plugin Icon
Google Talk Plugin
Version 1,0,19,0 	Unable to Detect Plugin Version 	Research
Plugin Icon
BitDefender QuickScan
BitDefender QuickScan Netscape Plugin 	Unable to Detect Plugin Version 	Research
Plugin Icon
Free Realms Installer
Free Realms Installer 	Unable to Detect Plugin Version 	Research
Plugin Icon
InstantAction.com Game Launcher
InstantAction.com Mozilla Plugin 	Unable to Detect Plugin Version 	Research
Plugin Icon
ijji Auto Install Plugin for Mozilla
ijji Auto Install Plugin for Mozilla 	Unable to Detect Plugin Version 	Research
Plugin Icon
DivX Player Netscape Plugin
npdivxplayerplugin 	Unable to Detect Plugin Version 	Research
Plugin Icon
Adobe Acrobat
Adobe PDF Plug-In For Firefox and Netscape 	Unable to Detect Plugin Version 	Research
Notice: Adobe recommend Acrobat Reader 9.3
Plugin Icon
ijji plugin for channeling games.
ijji plugin for channeling games. 	Unable to Detect Plugin Version 	Research
Plugin Icon
Google Update
Google Update 	Unable to Detect Plugin Version 	Research
Plugin Icon
Google Earth Plugin
GEPlugin 	Unable to Detect Plugin Version 	Research
Plugin Icon
Picasa
Picasa plugin 	Unable to Detect Plugin Version 	Research
Plugin Icon
QUAKE LIVE
QUAKE LIVE 	Unable to Detect Plugin Version 	Research
Plugin Icon
Google Updater
Google Updater plugin
http://pack.google.com/ 	Unable to Detect Plugin Version

Comment 1

[Tyler Downer [He/Him]]

Does it start in safe mode? http://support.mozilla.com/en-US/kb/Safe+Mode

Comment 2

[phinkasaurus]

I have experienced the same bug as Tyr as described.
i run Windows 7.
I was able to open firefox in safe mode.
I closed the safe mode window,  and then opened firefox like normal succesfully.
i closed it and reopened it again with no issue.
haven't tried after restarting or resuming from sleep/hibernate yet.

Comment 3

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

You can also try to reproduce in Firefox 4 Beta 8 or later, there are many improvements in the new version, http://www.mozilla.com/en-US/firefox/all-beta.html

Comment 4

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.13 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.