version 3 does not search subfolders

RESOLVED INCOMPLETE

Status

Thunderbird
Search
--
major
RESOLVED INCOMPLETE
8 years ago
8 years ago

People

(Reporter: Gerry Harp, Unassigned)

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Description

8 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.7) Gecko/20100111 Thunderbird/3.0.1

Hi

I have set up my IMAP account with a tree of folders. I often want to search on these subfolders to find specific emails. This feature does not work on my system. The (NEW) search function in the new interface only searches the top level folders. Even when I,say, open a subfolder containing specific information (like 60 emails where the topic line contains the word "survey"), if I type "survey" into the search box, the new window shows no entried! 

I began using the new install only 30 minutes ago, so I might not be completely conversant in it yet, but it certainly is not obvious to me.

Gerry

Reproducible: Always

Steps to Reproduce:
1. Upgrade from Thunderbird 2 to Thunderbird 3
2. Click on search box. Only "search all messages" is available as an option.
3. Type in your search keyword.
4. A new window opens up with lots and lots of text, but there are no entries for emails residing in subfolders.
5. There are no subfolder names listed in the names of the search folders.
Actual Results:  
I can't do my work!

Expected Results:  
I should see the messages that are stored in subfolders.

It might be pertinent that I just upgraded the program from Thunderbird 2.xx. Perhaps the upgrade doesn't work whilst the clean install would work?
Can you install https://addons.mozilla.org/en-US/thunderbird/addon/9873 and make sure that the messages stored in your subfolders have a gloda ID (the extension will let you know that).

Anything in Tools -> Error console ?

Does it work better if you start Thunderbird in safemode ?

Comment 2

8 years ago
no response :(
=> incomplete
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
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