542911 - Cannot read my e mails, vanished all gone

Status: RESOLVED INCOMPLETE

(Thunderbird :: Folder and Message Lists, defect)

Description

[Terry]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.1.7) Gecko/20100111 Thunderbird/3.0.1

I receive my e mails ok and can read them initially, but the next day, they are gone.. vanished! I tried looking for them in the "Roaming" folder. There is a file in there called 'mailbox or something, but it wont open, there are no mail messages to be found! Some of these messages contain serial numbers or passwords that I need now. Where are they? Why can't this be more user friendly? I have been using computers now for 20 years, but this is the most confusing mail client I have had, why is it set up so weird. Please help me because this is a nasty bug and needs to be sorted ASAP.

Reproducible: Always

Steps to Reproduce:
1.receive mail
2.Go to read yesterdays mail
3.Gone... vanished... nowhere to be seen
Actual Results:  
No mail from the previous day.

Expected Results:  
no mail from the previous day

Let me read my mail whenever I want, quickly , simply and easily. i don't want to go hunting around my computer for it, and not finding it anyway.

Comment 1

[Ludovic Hirlimann [:Usul]]

Are you using an Anti-virus ?

Are you  seeing any errors on Tools -> Error console ?

Did something happened between the day it worked and the day it stopped working ?

Are you using POP, Imap ?

Comment 2

[Wayne Mery (:wsmwk)]

:( no response, so => incomplete  (not our preferred resolution)
if you can reproduce in safe mode using latest version 3, please reopen the bug
https://support.mozillamessaging.com/en-US/kb/Safe+Mode