543175 - Minefield locks up while flash video is loading/playing.

Status: RESOLVED INVALID

(Firefox :: General, defect)

Description

[James Ponting]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.3a1pre) Gecko/20100129 Minefield/3.7a1pre
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.3a1pre) Gecko/20100129 Minefield/3.7a1pre

This lock up occurs when a flash video is loading or playing. I have been able to get Minefield to lock up by clicking the fullscreen video tab, and by clicking a java link in a seperate tab while flash video is playing in a minimised tab.

The lock up causes the interface of Minefield to be come unresponsive, however audio continues to play. The only way to close out of Minefield is to kill the thread via the task manager.

I have found 2 ways to work around the crash:
1. Open the taskmanager and terminate the thread "mozilla-runtime.exe" running in as a 32-bit thread.
2. Mousing over the start bar icon for Minefield and waiting for the tab previews to load. Clicking on the previews causes the interface to update (changing tabs) and Minefield continues to operate as intended.

While filling out this bug report I re-opened the flash video to replicate the issue and am now unable to leave the current tab without using the mouse-over window previews trick. Possibly unrelated is that after using the trick, my mouse scroll fails to work. My clicks register on tabs clicked (the close x becomes visible) but the tab does not change. In order to scroll I have to use the scroll bar and drag it, clicking the directional arrows on the scroll bar has no affect.

The lock up occurs regardless of whether there are addons on or not, but I have included the debug info in the additional information for when I have addons enabled (and addon checking disabled, although this does not affect the result).

Reproducible: Sometimes

Steps to Reproduce:
1. Open a youtube video such as the one provided in this report.
2. Play the flash video.
3. Open the piratebay.org and sort the torrents by seeders.
4. Minefield should now lock up.
Actual Results:  
The interface locks up.

Expected Results:  
Continued to work as intended.



  Application Basics

        Name
        Firefox

        Version
        3.7a1pre

        Profile Directory

          Open Containing Folder

        Installed Plugins

          about:plugins

        Build Configuration

          about:buildconfig

  Extensions

        Name

        Version

        Enabled

        ID

        Adblock Plus
        1.1.3
        true
        {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

        DownThemAll!
        1.1.7
        true
        {DDC359D1-844A-42a7-9AA1-88A850A938A8}

        English (Australian) Dictionary
        2.1.1
        true
        [e-mail]

        Firebug
        1.4.5
        true
        [e-mail]

        Stylish
        1.0.7
        true
        {46551EC9-40F0-4e47-8E18-8E5CF550CFB8}

        Voyage
        0.5
        true
        [e-mail]

        StrataBuddy
        0.1.6.9c
        true
        StrataBuddy@ReduxTeam

        Tab Progress Bar
        0.6
        true
        [e-mail]

        App Tabs
        0.6.2
        true
        [e-mail]

        Fission
        1.0.9
        true
        {1280606b-2510-4fe0-97ef-9b5a22eafe41}

        Live HTTP headers
        0.15
        true
        {8f8fe09b-0bd3-4470-bc1b-8cad42b8203a}

  Modified Preferences

      Name

      Value

        accessibility.typeaheadfind.flashBar
        0

        browser.history_expire_days.mirror
        180

        browser.places.importBookmarksHTML
        false

        browser.places.smartBookmarksVersion
        2

        browser.startup.homepage
        http://www.google.com.au/

        browser.startup.homepage_override.mstone
        rv:1.9.3a1pre

        extensions.checkCompatibility.3.7a
        false

        extensions.lastAppVersion
        3.7a1pre

        network.cookie.prefsMigrated
        true

        network.http.max-persistent-connections-per-server
        18

        places.history.expiration.transient_current_max_pages
        257650

        places.last_vacuum
        1262305025

        print.print_printer
        Microsoft XPS Document Writer

        print.printer_Microsoft_XPS_Document_Writer.print_bgcolor
        false

        print.printer_Microsoft_XPS_Document_Writer.print_bgimages
        false

        print.printer_Microsoft_XPS_Document_Writer.print_command

        print.printer_Microsoft_XPS_Document_Writer.print_downloadfonts
        false

        print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom
        0

        print.printer_Microsoft_XPS_Document_Writer.print_edge_left
        0

        print.printer_Microsoft_XPS_Document_Writer.print_edge_right
        0

        print.printer_Microsoft_XPS_Document_Writer.print_edge_top
        0

        print.printer_Microsoft_XPS_Document_Writer.print_evenpages
        true

        print.printer_Microsoft_XPS_Document_Writer.print_footercenter

        print.printer_Microsoft_XPS_Document_Writer.print_footerleft
        &PT

        print.printer_Microsoft_XPS_Document_Writer.print_footerright
        &D

        print.printer_Microsoft_XPS_Document_Writer.print_headercenter

        print.printer_Microsoft_XPS_Document_Writer.print_headerleft
        &T

        print.printer_Microsoft_XPS_Document_Writer.print_headerright
        &U

        print.printer_Microsoft_XPS_Document_Writer.print_in_color
        true

        print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom
        0.5

        print.printer_Microsoft_XPS_Document_Writer.print_margin_left
        0.5

        print.printer_Microsoft_XPS_Document_Writer.print_margin_right
        0.5

        print.printer_Microsoft_XPS_Document_Writer.print_margin_top
        0.5

        print.printer_Microsoft_XPS_Document_Writer.print_oddpages
        true

        print.printer_Microsoft_XPS_Document_Writer.print_orientation
        0

        print.printer_Microsoft_XPS_Document_Writer.print_page_delay
        50

        print.printer_Microsoft_XPS_Document_Writer.print_pagedelay
        500

        print.printer_Microsoft_XPS_Document_Writer.print_paper_data
        1

        print.printer_Microsoft_XPS_Document_Writer.print_paper_height
        11.00

        print.printer_Microsoft_XPS_Document_Writer.print_paper_size_type
        0

        print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit
        0

        print.printer_Microsoft_XPS_Document_Writer.print_paper_width
        8.50

        print.printer_Microsoft_XPS_Document_Writer.print_reversed
        false

        print.printer_Microsoft_XPS_Document_Writer.print_scaling
        1.00

        print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit
        true

        print.printer_Microsoft_XPS_Document_Writer.print_to_file
        false

        print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom
        0

        print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left
        0

        print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right
        0

        print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top
        0

        print.printer_\\DEB-LAPTOP\HP_Photosmart_C4400_series.print_bgcolor
        false

        print.printer_\\DEB-LAPTOP\HP_Photosmart_C4400_series.print_bgimages
        false

        print.printer_\\DEB-LAPTOP\HP_Photosmart_C4400_series.print_command

        print.printer_\\DEB-LAPTOP\HP_Photosmart_C4400_series.print_downloadfonts
        false

        print.printer_\\DEB-LAPTOP\HP_Photosmart_C4400_series.print_edge_bottom
        0

        print.printer_\\DEB-LAPTOP\HP_Photosmart_C4400_series.print_edge_left
        0

        print.printer_\\DEB-LAPTOP\HP_Photosmart_C4400_series.print_edge_right
        0

        print.printer_\\DEB-LAPTOP\HP_Photosmart_C4400_series.print_edge_top
        0

        print.printer_\\DEB-LAPTOP\HP_Photosmart_C4400_series.print_evenpages
        true

        print.printer_\\DEB-LAPTOP\HP_Photosmart_C4400_series.print_footercenter

        print.printer_\\DEB-LAPTOP\HP_Photosmart_C4400_series.print_footerleft
        &PT

        print.printer_\\DEB-LAPTOP\HP_Photosmart_C4400_series.print_footerright
        &D

        print.printer_\\DEB-LAPTOP\HP_Photosmart_C4400_series.print_headercenter

        print.printer_\\DEB-LAPTOP\HP_Photosmart_C4400_series.print_headerleft
        &T

        print.printer_\\DEB-LAPTOP\HP_Photosmart_C4400_series.print_headerright
        &U

        print.printer_\\DEB-LAPTOP\HP_Photosmart_C4400_series.print_in_color
        true

        print.printer_\\DEB-LAPTOP\HP_Photosmart_C4400_series.print_margin_bottom
        0.5

        print.printer_\\DEB-LAPTOP\HP_Photosmart_C4400_series.print_margin_left
        0.5

        print.printer_\\DEB-LAPTOP\HP_Photosmart_C4400_series.print_margin_right
        0.5

        print.printer_\\DEB-LAPTOP\HP_Photosmart_C4400_series.print_margin_top
        0.5

        print.printer_\\DEB-LAPTOP\HP_Photosmart_C4400_series.print_oddpages
        true

        print.printer_\\DEB-LAPTOP\HP_Photosmart_C4400_series.print_orientation
        0

        print.printer_\\DEB-LAPTOP\HP_Photosmart_C4400_series.print_pagedelay
        500

        print.printer_\\DEB-LAPTOP\HP_Photosmart_C4400_series.print_paper_data
        1

        print.printer_\\DEB-LAPTOP\HP_Photosmart_C4400_series.print_paper_height
        11.00

        print.printer_\\DEB-LAPTOP\HP_Photosmart_C4400_series.print_paper_size_type
        0

        print.printer_\\DEB-LAPTOP\HP_Photosmart_C4400_series.print_paper_size_unit
        1

        print.printer_\\DEB-LAPTOP\HP_Photosmart_C4400_series.print_paper_width
        8.50

        print.printer_\\DEB-LAPTOP\HP_Photosmart_C4400_series.print_reversed
        false

        print.printer_\\DEB-LAPTOP\HP_Photosmart_C4400_series.print_scaling
        1.00

        print.printer_\\DEB-LAPTOP\HP_Photosmart_C4400_series.print_shrink_to_fit
        true

        print.printer_\\DEB-LAPTOP\HP_Photosmart_C4400_series.print_to_file
        false

        print.printer_\\DEB-LAPTOP\HP_Photosmart_C4400_series.print_unwriteable_margin_bottom
        0

        print.printer_\\DEB-LAPTOP\HP_Photosmart_C4400_series.print_unwriteable_margin_left
        0

        print.printer_\\DEB-LAPTOP\HP_Photosmart_C4400_series.print_unwriteable_margin_right
        0

        print.printer_\\DEB-LAPTOP\HP_Photosmart_C4400_series.print_unwriteable_margin_top
        0

        privacy.sanitize.migrateFx3Prefs
        true

        privacy.sanitize.timeSpan
        0

        security.warn_viewing_mixed
        false

Comment 1

[James Ponting]

I noted in the crash information that I could not submit this form while the youtube tab was open. I had tried to click it but nothing happened. I added that information to the bug report in the expectation of copying everything into notepad and re-entering the bug information.

I closed the youtube tab, and upon doing so, the bug report submitted without my re-clicking the button.

Hope this helps.

Comment 2

[James Ponting]

Sorry to double post, but I realised the information I added after clicking the submit bug report button is not in my bug report.

I finished the bug report with the youtube tab open in a seperate tab. I clicked submit however nothing happened. I appended this fact to my bug report. I then started copying all of the bug report information into notepad to recreate the submission. Upon doing so I closed the youtube tab and the forms submit button fired but DID NOT include the information I added after clicked the button (That is what is included in this 2nd post :))

Again, hope this helps.

Comment 3

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

You can also try to reproduce in Firefox 4 Beta 8 or later, there are many improvements in the new version, http://www.mozilla.com/en-US/firefox/all-beta.html

Comment 4

[James Ponting]

I can't confirm this i'm sorry.

Given this issue and other unrelated grievances, I have moved to the Chromium project.

I'll close this to save you the time :)