543671 - While composing mail: getting error message "unable to save into draft folder"

Status: RESOLVED DUPLICATE of bug 530779

(Thunderbird :: Message Compose Window, defect)

Description

[Joseph Doer]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; de-DE; rv:1.9.2) Gecko/20100115 Firefox/3.6
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; de-DE; rv:1.9.1.7) Gecko/20100111 Thunderbird/3.0.1

While composing a mail I get the error message that thunderbird is not able to save into the local draft folder of that account (using POP3)

I migrated from Thunderbird 2.

Reproducible: Always

Steps to Reproduce:
1. setting autosafe of composing mails
2. open mail composer
3. wait until time of autosafe is reached
Actual Results:  
nothing is safed

Expected Results:  
safeing into draft folder

Comment 1

[Ludovic Hirlimann [:Usul]]

Are you using Pop or imap ?

Where Did you set up your draft folder to be in Tools -> Account Settings -> Copies and Folders ?

Any errors in Tools -> Error console when this happens ?

Comment 2

[Sven]

I experience this error day after day.

If it takes me longer than let's say 5 minutes to write a mail, then thunderbird is suddenly unable to save it in the drafts folder or to copy to the sent folder.

This does not happen, if writing the mail takes less than 5 minutes.

This is a serious issue, and I know other people, that have the issue.
(My suspicion is, that an IMAP connection times out, and Thunderbird fails to open a new one)

I'm using Thunderbird 3.0.1. There are no message in the Error console.

Comment 3

[Sven]

Oh, and I'm using Linux. I know poeple that experience this error on Windows too.

Comment 4

[Ludovic Hirlimann [:Usul]]

(In reply to comment #2)
> I experience this error day after day.
> 
> If it takes me longer than let's say 5 minutes to write a mail, then
> thunderbird is suddenly unable to save it in the drafts folder or to copy to
> the sent folder.

does this happens on demand ? if so can you provide us with a imap log  as documented at https://wiki.mozilla.org/MailNews:Logging ?

Comment 5

[Sven]

(In reply to comment #4)
> does this happens on demand ? if so can you provide us with a imap log  as
> documented at https://wiki.mozilla.org/MailNews:Logging ?

I reproduced the problem the following way:

Started Thunderbird, composed new mail, saved the message once (by using ctrl+s), closed any Thunderbird, waired 30min., tries to save the message again (by using ctrl+s) and then it failed!

To my surprise, the imap log didn't change at all! The save just failed, no messages in the imap log. The last entry in the imap log was:

276814096[7fa813a90010]: ImapThreadMainLoop leaving [this=1189c800]

Is there anything else that I should probably log? I used
export NSPR_LOG_MODULES=imap:5
export NSPR_LOG_FILE=imap.log

Comment 6

[Ludovic Hirlimann [:Usul]]

(In reply to comment #5)
 
> 276814096[7fa813a90010]: ImapThreadMainLoop leaving [this=1189c800]
> 
> Is there anything else that I should probably log? I used
> export NSPR_LOG_MODULES=imap:5
> export NSPR_LOG_FILE=imap.log

David anything else you would need ?

Comment 7

[David :Bienvenu]

Sounds rather like a dup of bug 530779, which will be fixed in 3.04. If you don't close the main window, the problem doesn't happen? 3.04 pre builds can be found here - http://ftp.mozilla.org/pub/mozilla.org/thunderbird/nightly/latest-comm-1.9.1/