544588 - facebook.com does not load at all.

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[mwhaley]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7 GTB6 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7 GTB6 (.NET CLR 3.5.30729)

Does not crash Firefox, site will not load.  No error message.  Error console reports the following, with the error at line 519.   



Upgraded to firefox3.6 without improvement.  Downgraded to 3.5.7 but problem remains.  Other sites work fine.  Can access Facebook on laptop, but not on my desktop.

Reproducible: Always

Steps to Reproduce:
1.browse to www.facebook.com
2.
3.
Actual Results:  
nothing

Expected Results:  
loaded the page normally

Comment 1

[mwhaley]

Attachment: Error console report. Error on line 519

Comment 2

[Matthias Versen [:Matti]]

This is wfm with FF3.6, Seamonbkey trunk on win32 and the QA would have catched such a bug, marking wfm

Reporter: 
Please ask the support for help.
Try http://support.mozilla.com/en-US/kb/Safe+Mode and http://support.mozilla.com/en-US/kb/Basic+troubleshooting

Comment 3

[mwhaley]

neither tyler or matti's wfm worked for me.  I need more help

Comment 4

[Tyler Downer [He/Him]]

As stated, this is not a bug. For help, you need to go to support.mozilla.com. Bugzilla is not a support site.

Comment 5

[Matthias Versen [:Matti]]

[e-mail]: Bugzilla is the developer part of mozilla.org. We don't help users. Follow the support links that i have posted and if that help you to fix the issue ask in the support forums.